Due to expansion, we are looking to appoint a Weekend Care Supervisor to join our fantastic team based in Bromley, Kent.

We are a growing business and as a result now have a great part time opportunity for somebody who is passionate about care and wishes to progress within a genuinely caring and professional company.

As the only “outstanding” CQC rated care provider in the borough, you will be responsible for implementing field-based quality monitoring systems and provide support to all clients and CAREGivers within the borough. 

Principal Responsibilities

• Responsible for alternate weekend client care support and on-call phone ensuring collection on Friday between 4-5pm and returning to office between 9-10am on Monday 
• Carry out initial client consultation assessments
• Draw up person-centred care plans for new clients
• Maintain ongoing service user compliance, by undertaking care plan and risk assessment reviews
• Conduct QA assessments, service reviews and audits
• Carry out introductions every time a CAREGiver is matched to a client for the first time
• Liaise closely with Care Coordinators and team regarding recruitment and allocation of individually matched CAREGivers
• Monitor, supervise and mentor all CAREGivers
• Ensuring all services are compliant with legislations, CQC standards and regulations and keeping computer and paper files up to date
• Encourage and identify opportunities for CAREGivers continuing professional development.
• Monitor and assess all clients for customer satisfaction
• Ensure the accuracy and compliance of all documentation held in clients homes
• Ensure that all written reports and administration is up to date
• Delivering client care as required
• To undertake MAR chart and daily log audits
• To conduct spot checks and provide ongoing supervision to the care team
• Ensure the recording of all necessary information clearly and legibly in line with record keeping policies and procedures
• Responding to complaints and queries from service users
• To participate in the growth and development of the business, achieving targets and delivery within budgets

Personal Specification

• Strong experience providing the highest level of homecare
• Excellent communication and relationship building abilities
• Someone wishing to further their career within the homecare sector
• Drivers licence and vehicle are essential
• Willing to undergo an enhanced DBS disclosure

To be successful, you will:

• Have extensive care experience and man management skills.
• Be commercially aware
• Have strong influencing skills
• Be able to demonstrate achievement of business growth targets
• Have the ability to build good working relationships.
• Have strong organisation and planning skills
• Be able to work well and accurately under pressure.
• Be flexible to meet the demands of the business including participating in an on-call rota