Resource Manager

  • Full-time

Company Description

Hitachi Solutions understand what it takes to digitally transform organisations, harnessing the power of the latest technologies and seamlessly integrating them into businesses. As a global consultancy firm working across the private and public sectors, we specialise in user-friendly business applications based on the Microsoft cloud.

With a team of experienced industry professionals, consultants and technology experts, Hitachi Solutions has a wide range of capabilities including digital transformation, ERP and CRM implementation, change management and data science & analytics. Our highly skilled team help drive improvements to many aspects of your business creating efficiencies and growth. 

Job Description

Key Accountabilities

  • Accountable to the Regional Delivery Lead 
  • Accountable for all resource allocations –across Consulting Services, Lifetime Services and Sales projects and functions
  • Accountable for all resource requirements and supporting the Regional Delivery Lead with any resourcing conflicts  
  • Accountable for communications to all resources allocated to Projects, Managed Services and Sales assignments 
  • Accountable for liaising with all Project Directors, Project Managers, Service Delivery Leads and Sales Leads on resourcing for all potential and assigned projects
  • Daily managing of the ‘on-boarding’ and ‘off-boarding’ process of project resources – (when resources roll off projects and when they are re-allocated to other projects)
  • Ensuring that the resources with the correct skillset are allocated to the required roles on Delivery, Lifetime Services and Sales projects.
  • Managing conflict resolution of resources needed on two or more ongoing projects.
  • Document the internal and external resourcing processes and procedures and once approved maintain them 
  • Managing the internal and external processes and procedures for resource request from Delivery, Sales and Managed Services 
  • Ensuring that Delivery, Sales and Managed Services complies with the resourcing processes and procedures when requesting resources
  • Monitoring and Ensuring that the PMO complies with the resourcing processes and procedures 
  • Ensuring the PMO complies with timesheets entry and holiday booking processes 
  • Supporting the Regional Delivery Lead with Resourcing demand management 
  • Collaborate with the Regional Delivery Lead, and the PMO (Project Directors, Project Managers and the Project Support Team) to ensure compliance of the resource processes and procedures
  • Ensuring that all offshore resource working with the Delivery, Sales and Lifetime Services teams are reflected in the resource schedule, and follow the required on-boarding process to be able to engage with the on-shore teams, and book time, expenses accordingly.

Qualifications

Key Competencies

  • German speaking
  • Excellent organisational skills
  • Good managerial skills 
  • Team player with positive attitude
  • Knowledgeable in the use of Resource Management Systems
  • Experience in Timesheet Management Systems 
  • Pro-active nature with attention to detail

Additional Information

What We Offer:

  • Competitive salary
  • Annual bonus
  • Additional Premium Health Insurance
  • Monthly Vouchers/Lifestyle Cash Supplement
  • Monthly Travel Cash Allowance
  • Additional Holidays
  • Specialised Training
  • Option for Flexible working hours or home office
  • Modern Office with excellent access to transport
  • Drinks & Fruit Office Supply
  • Professional & Friendly work environment
  • Company events and Team Building
  • Opportunity to grow your career and work with international teams

Role is based in Sofia, Bulgaria

By applying for a position with Hitachi Solutions Europe Limited and/or its subsidiaries ("Hitachi"), you agree that Hitachi may collect and store your personal information (including your name, title and email address) in connection with that position and any other positions that may be suitable for you in the future. For more information, please refer to our "Privacy" section. on the link: http://www.hitachi-solutions.co.uk/privacy-policy/

 

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