D365 CE Consultant, Lifetime Services

  • Full-time

Company Description

Hitachi Solutions understand what it takes to digitally transform organisations, harnessing the power of the latest technologies and seamlessly integrating them into businesses. As a global consultancy firm working across the private and public sectors, we specialise in user-friendly business applications based on the Microsoft cloud.

With a team of experienced industry professionals, consultants and technology experts, Hitachi Solutions has a wide range of capabilities including digital transformation, ERP and CRM implementation, change management and data science & analytics. Our highly skilled team help drive improvements to many aspects of your business creating efficiencies and growth. For more information, visit https://www.hitachi-solutions.co.uk/.

Job Description

Key Accountabilities                                            

  • Maintains a thorough knowledge of the organization and adheres to all organizational standards
  • Responsible for design, build, test and deployment efforts for D365 Customer Engagement (CE) and Power Apps technology solutions
  • Provide hands on technical knowledge as well as manage client relationships within the context of the role
  • Write technical specifications and interface with customers to test modifications and resolve any issues that arise
  • Execute assigned tasks within a structured support environment and lead consultants in various work streams
  • Analyse customer needs and participate in the design and architecture of business process solutions
  • Translate business requirements into CE technical and configuration requirements
  • Responsible for testing and assisting with documenting the CE configuration


Key Competencies                                              

  • JavaScript, TypeScript, C#, HTML, .NET, Microsoft Azure, Office 365, RESTful Web Services, ASP.NET
  • D365 CE/ Power Apps front end customisation
  • Architect / design CE systems, related customizations, portals, and reports
  • D365 CE development or integration best practices
  • Technical design documentation
  • Data migration and integration mappings using SQL Integration Services, Scribe or Web Services
  • SQL Reporting Services
  • SharePoint Services

Additional Information

  • Relevant Microsoft certification
  • Excellent documentation and communication skills
  • A logical approach to problem solving and the structured introduction of change into operational systems
  • Ability to multitask and prioritise
  • Good interpersonal skills
  • Attention to detail
  • English and German language speaking

Role is based  in Sofia, Bulgaria.

In applying for a role with Hitachi Solutions Europe Limited and/or its affiliates (“Hitachi”) you consent to Hitachi collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future.  For more information please refer to our Privacy Policy located at http://www.hitachi-solutions.co.uk/privacy-policy/

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