Senior CRM Consultant

  • Paris, Paris, Île-de-France, France
  • Full-time

Company Description

Hitachi Solutions is a core IT Company of the Hitachi Group, which employs over 330,000 people worldwide. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. Through systems integration, we strive to provide ideal solutions and products to customers in a diverse set of countries and regions including Asia, North America and Europe. Using a portfolio of management consulting, implementation, and support services, we help our clients compete with the largest global enterprises leveraging powerful, affordable, and easy to use industry solutions built on Microsoft technologies. Our vision is to help you achieve your vision through superior products, prices, and people.

Job Description

As a Senior Dynamics CRM Consultant, you will be in charge:

  • Maintains a thorough knowledge of the organisation and adheres to all organisational

  • Responsible for design, build, test and deployment efforts for CRM technology solutions

  • Provide hands on functional and technical knowledge as well as manage client
    relationships within the context of the role

  • Write development specifications and interface with customers to test modifications
    and resolve any issues that arise

  • Execute assigned tasks within a structured project environment and lead consultants in
    various project work streams

  • Analyse customer needs and participate in the design and architecture of business
    process solutions

  • Responsible for completeness and quality of functional design

  • Translate business requirements into CRM functional and configuration requirements

  • Responsible for testing and documenting the CRM configuration

Additional Information

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