Change Director

  • London, UK
  • Full-time

Company Description

Hitachi Solutions is a core IT Company of the Hitachi Group, which employs over 330,000 people worldwide. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. Through systems integration, we strive to provide ideal solutions and products to customers in a diverse set of countries and regions including Asia, North America and Europe. Using a portfolio of management consulting, implementation, and support services, we help our clients compete with the largest global enterprises leveraging powerful, affordable, and easy to use industry solutions built on Microsoft technologies. Our vision is to help you achieve your vision through superior products, prices, and people.



Job Description

  • Ensure that the relevant Change and Training Leads are working in accordance with the approved methodology, including that for Change Management, using all standard tools and techniques, and are reporting status on a weekly and monthly basis.

  • Mentoring and guidance to Change and Training Leads as required

  • Mentoring and guidance to the Project Manager & Project Director as required regarding method and client senior level engagement on change management

  • Regular liaison with the regional Project Directors/VP to ensure that the methodology is applied in a manner that is consistent with the requirements of the project, and meets the expected internal standards

  • Participation as required in Project Steering Groups, and internal project meetings.

  • Establish an effective direct relationship with selected senior stakeholders where appropriate

  • Responsible for ensuring that CMT staff have full awareness and understanding of all contractual and commercial aspects of each client, and an awareness of any strategic elements to the relationship which are shared to ensure collective understanding

  • Responsible for high level oversight (through formal review) to ensure that all relevant staff are committed to supporting the Change Management method if operating at L3, and clear and unambiguous risk alerts to client senior management at L1/2

  • Supporting other functions, specifically Finance and Sales, as required to support the operation of the Hitachi business.

  • Communicate to the regional Marketing team on all relevant project updates and success stories

  • Fulfil the role of Career Development Manager to Change Management and Training Leads


  • 5 years’ experience of Change Management in complex change management projects (ideally ERP)

  • Director level ‘soft skills’/EQ to facilitate the introduction of a new department and new methodology & roles to Delivery.

  • The ability to recruit, train, manage and measure the performance of a Change Management & Training team that will be fit for purpose to deliver the agreed methodology (as opposed to L4/Transformation)

  • Demonstrated experience of building and maintaining relationships with senior executives within both Hitachi and client organisations

  • Demonstrated understanding of and preferably experience with the use of structured Change Management methodologies, and a willingness to fit into Hitachi’s chosen CMT strategy and method.

  • Commercially aware

Additional Information

All your information will be kept confidential according to GDPR guidelines.