Hitachi Solutions is a core IT Company of the Hitachi Group, which employs over 330,000 people worldwide. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. Through systems integration, we strive to provide ideal solutions and products to customers in a diverse set of countries and regions including Asia, North America and Europe. Using a portfolio of management consulting, implementation, and support services, we help our clients compete with the largest global enterprises leveraging powerful, affordable, and easy to use industry solutions built on Microsoft technologies. Our vision is to help you achieve your vision through superior products, prices, and people.

Key Responsibilities include:

• Contacting clients by email to collect data.
• Data entry and manipulation in Excel and in-house computer software.
• Client visits.
• Written communication (e-mails, letters and faxes) to supplier companies.
• Obtaining critical documentation from suppliers.
• Client visits to check information and data.
• Handling inbound telephone queries from suppliers regarding data requirements.
• Cleansing and checking client and supplier data.
• Maintaining an understanding of the regulatory information and its impact on clients.
• High volumes of proactive outbound data acquisition calls to obtain relevant data from suppliers.

You must be a highly organised individual with the ability to coordinate large volumes of paper work and you must be comfortable working with data. A keen eye and strong attention to detail are vital; as documentation must be checked for accuracy and critical information must be recorded. You should be positive and enthusiastic with the ability to work alone and well within a team. You must be a proactive problem-solver, with a high degree of professionalism. You should also have good communication skills both face to face and on the telephone; able to remain professional and polite at all times.

• Well organised.
• Highly numerate.
• Able to work under pressure.
• Competent in multi tasking and prioritising work load.
• Polite & professional.
• Excellent customer service skills.
• Good telephone manner.

Whilst Hitachi Solutions is respectful of our employees work / life balance candidates should be prepared to undertake travel to client sites throughout the UK and internationally if required.

In applying for a role with Hitachi Solutions Europe Limited and/or its affiliates (“Hitachi”) you consent to Hitachi collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future.  For more information please refer to our Privacy
Policy located at http://www.hitachi-solutions.co.uk/privacy-policy/