CRM Specialist

  • Hyderabad, India
  • Full-time

Company Description

Hitachi Solutions is a core IT company of the Hitachi Group, which employs some 400,000 people worldwide. Through systems integration, we provide ideal solutions and products for customers. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. We bring solutions and products to diverse countries and regions including Asia, the United States and Europe

Job Description

Responsibilities:Translate business requirements into well-architected solutions that best leverage the Microsoft Dynamics CRM platform
Lead technical design sessions; document technical solutions that are aligned with client business objectives
Manage the technical delivery of custom development, integrations, and data migration elements of a Microsoft Dynamics CRM implementation
Develop custom solutions and interfaces leveraging the MSCRM platform
Manage technical scopes and client expectations
Provide hands-on, expert-level technical assistance to developers
Design and manage the execution of test plans to ensure a quality solution is delivered
Demonstrate technical thought leadership
Conduct code reviews for ongoing projects to ensure that code quality is at the highest level possible and appropriate design patterns are being used
Provide detailed estimates
Coach and mentor junior technical resources; own responsibility for ongoing technical development of technical resources on CRM projects

Requirements/Qualifications:Bachelor’s degree in a technical discipline or equivalent
Proven ability to design and optimize business processes and integrate business processes across disparate systems6+ years of CRM industry experience
Minimum 5 years of Microsoft Dynamics CRM platform experience (6+ years preferred)Extensive ASP.NET (C#) development experience within the Dynamics SDK including working knowledge of the ODATA and REST endpoints
Extensive JavaScript, HTML design, and development experience. jQuery experience is a must. AngularJS/ReactJS is a plus.
Strong background in design and development of enterprise systems as part of a complete software product lifecycle
Familiarity with agile software delivery methodologies such as Scrum
Strong knowledge of OOAD, database design, and Software Design patterns such as MVC, N-Tier, Test Driven Development, and Dependency Injection
Previous experience in implementing technologies such as MSMQ, VB.NET, C#, ASP, ASP.NET, RESTful API’s, XML, XSL, WCF and SOAP
Deep technical understanding of MSCRM is a must.
Excellent client-facing written and oral communications skills


B.E, B.Tech, Etc