HireVue is the talent experience leader – accelerating the way organizations discover, engage, assess, and hire the best talent. Automating recruiter activities, HireVue connects companies and candidates anytime, anywhere. HireVue’s text-enabled end-to-end talent experience platform includes video interviewing, assessments and conversational AI. HireVue has hosted more than 30 million video interviews and 200 million chat-based candidate engagements for over 800 pioneering customers around the globe.

We are relentlessly focused on developing fair and objective hiring solutions to help our customers and their candidates, and we embrace this same focus of fair and objective hiring when we hire for our own team, striving to build a diverse and inclusive culture based on a foundation of respect and inclusion.

Must be located in Utah

The Director of IT is a highly organized self-starter with excellent attention to detail who supports HireVue’s IT needs, creating an effective and efficient workforce that supports the needs of our internal teams. The Director of IT manages an IT team responsible for the Helpdesk, Desktop Support, equipment, and provisioning. Assistance with IT security is also provided. 

Reporting to the CFO, the Director of IT is responsible for the overall planning, execution and ongoing support and troubleshooting of information technology (physical and virtual) within the organization, including recommending practical solutions, implementing best practices, creating policies and procedures, managing the IT budget, and leading organization-wide efforts to improve effective use of technology to ensure current and future needs, and providing strategic IT input to the senior leadership team. 

To perform this job successfully, an individual must have the knowledge, skills, and abilities identified below and perform each essential duty and responsibility satisfactorily, either with or without reasonable accommodation. The below is intended to describe the general content of and requirements for the performance of this job and is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

Essential Duties and Responsibilities

• Lead the IT Function at HireVue and manage the staff employed or contracted to meet HireVue IT needs internationally
• Manage the IT budget, ensure software is appropriately priced and forecasted each fiscal year. Propose updates to the budget and work alongside Finance to prioritize needs amongst the overall company budget
• Oversee the Helpdesk operations and report on service metrics, service level agreements, and manage areas of improvement
• Oversee the Desktop support operations. Manage procurement of laptop hardware, facilitate repairs, and ensure hardware fleet meets employee needs and the budget
• Oversee the System Administration operations. Ensure deployed software is appropriate for HireVue. Manage demos, trials, deployment, and spin down of software
• Own the IT resources aspect of onboarding, role change, and offboarding process at HireVue. Ensure employee IT access is provisioned, updated, and removed accordingly
• Sit on the Information Security Management System Committee and ensure IT operations are in compliance with existing certifications and new certifications HireVue pursues
• Participate in annual certification and customer audits. Identify process improvements and help resolve audit findings
• Maintain positive relationships with company and department leadership. Help each department deploy and manage software to meet their team needs and project manage changes
• Assist with mergers and acquisitions from due diligence to systems integrations
• Ensure security patches and vulnerabilities are mitigated in a timely manner
• Facilitate team member learning & development
• Manage office facility networking and uptime. Ensure each office is equipped for employee needs
• Responsible for SLC office IT and AV needs for meetings and team gatherings
• Oversee team member KPIs, schedules, compensation, and merit opportunities
• Other duties as assigned

• 3-5 years in an IT Leadership role
• 5-10 years experience in the IT industry
• Strong networking, hardware, and project management skills
• Working knowledge of MDM for mobile and desktop OS
• Experience with SOC 2 Type 2, ISO 27001, and FedRAMP certifications a plus
• Technical certifications a plus

Flexible Paid Time Off | Medical, Dental, Vision | 12 Weeks Maternity & Adoption | 401K match

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HireVue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.All your information will be kept confidential according to EEO guidelines.

Per US Federal Contractor Mandate HireVue requires that all employees are vaccinated against COVID-19 and are able to demonstrate proof of this vaccination as a condition of employment, subject to exemptions permitted by law.

Here are some of the states where HireVue is currently hiring:

AL, AZ, CA, FL, GA, IA, ID, IL, IN, LA, MI, MN, MO, MS, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, WA, WI.