HireVue is the talent experience leader – accelerating the way organizations discover, engage, assess, and hire the best talent. Automating recruiter activities, HireVue connects companies and candidates anytime, anywhere. HireVue’s text-enabled end-to-end talent experience platform includes video interviewing, assessments and conversational AI. HireVue has hosted more than 30 million video interviews and 200 million chat-based candidate engagements for over 800 pioneering customers around the globe.

We are relentlessly focused on developing fair and objective hiring solutions to help our customers and their candidates, and we embrace this same focus of fair and objective hiring when we hire for our own team, striving to build a diverse and inclusive culture based on a foundation of respect and inclusion.

HireVue is looking for a Professional Services Consultant (PSC) with strong project management skills to work as part of the HireVue team, reporting to the Regional Vice President of Professional Services. The PSC will work as part of a HireVue team on large client projects and will also lead smaller individual consulting or implementation projects. 

Essential Duties and Responsibilities

Product Implementation & Consulting

• Collaborate and consult with customers to help them strategically transform their hiring processes through mapping of current state and future state recruitment processes.

• Work as part of a team on customer projects, owning/delivering defined workstreams.

• Configure the HireVue platform for client requirements using best practices.

• Collaborate with internal integration consultants on both standard and custom integration projects.

• Use the HireVue training methodology to deliver product training and product train-the-trainer sessions to clients.

• Become a ‘trusted advisor’ for your implementation clients.

Project Management

• Plan, organize, and manage small-to-medium implementations using the HireVue methodology.

• Work collaboratively with other workstream owners and Project Managers on large projects.

• Leverage the appropriate internal resources on your projects & collaborate with internal stakeholders such as Customer Success & Support.

• Develop and implement project goals, timeline, tools and success measures.

• Manage project risks appropriately.

Change Management

• Strategize with clients to define the appropriate metrics and measures to prove ROI, reinforce positive behavior & enable client success.

• Utilize change management best practices to ensure a focus on driving adoption and execution of client business drivers.

• Help customer project leads and sponsors plan and execute in a way that will ensure user adoption & positive measurable outcomes.

• Assist clients in deploying internal projects such as branding and communication.

• Other duties as assigned

• At least 3-5 years related SaaS implementations experience in Professional Services, Solution Delivery or HCM / HR Tech Consulting field

• Previous experience developing creative solutions and detailed processes for customers

• Technical aptitude - must be comfortable using new software and quick to learn new systems. Must be able to discuss technical concepts (e.g. SSO, integrations) at a high level and willing to learn more detail

• Possess strong consulting skills, with a track record of achieving rapid results for clients

• Strong written and verbal communication skills, ability to articulate complex concepts to customers.

• Experience with formal project management.

• Experience driving change management initiatives.

• Experience building out complex process maps in Visio, LucidChart, or related tools

• Must possess a collaborative working style and thrive in a team environment

• Working knowledge of HR & Recruiting best practices preferred

• Energetic self starter with ability to work independently in a competitive and fast paced environment

• Ability to travel up to 25% of the time

Flexible Paid Time Off | Medical, Dental, Vision | 12 Weeks Maternity & Adoption | 401K match

Click Here for US Benefits

HireVue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.All your information will be kept confidential according to EEO guidelines.

Per US Federal Contractor Mandate HireVue requires that all employees are vaccinated against COVID-19 and are able to demonstrate proof of this vaccination as a condition of employment, subject to exemptions permitted by law.

Here are some of the states where HireVue is currently hiring:

AL, AZ, CA, FL, GA, IA, ID, IL, IN, LA, MI, MN, MO, MS, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, WA, WI.