HireVue is the talent experience leader – accelerating the way organizations discover, engage, assess, and hire the best talent. Automating recruiter activities, HireVue connects companies and candidates anytime, anywhere. HireVue’s text-enabled end-to-end talent experience platform includes video interviewing, assessments and conversational AI. HireVue has hosted more than 30 million video interviews and 200 million chat-based candidate engagements for over 800 pioneering customers around the globe.

We are relentlessly focused on developing fair and objective hiring solutions to help our customers and their candidates, and we embrace this same focus of fair and objective hiring when we hire for our own team, striving to build a diverse and inclusive culture based on a foundation of respect and inclusion.

This role is responsible for leading ATS integration workstreams within larger projects, and might also lead small stand-alone integration projects. Implementing integrations requires a solution mindset with experience in data and system integrations and the ability to collaborate across a matrixed project team of consultants and project managers.

The Integrations Consultant reports directly to the Director of Integration Consulting and works closely with the entire services team. This is a customer-facing consulting role that will give you the opportunity to provide process consulting to our customers, as well as to stretch your technical expertise as you configure the ATS Integration to establish communication between our systems and the customer’s ATS.

Essential Duties and Responsibilities

• Consult with customers on best practices for process and configuration relevant to integration of customer Applicant Tracking Systems (ATS) with HireVue products.

• Consult with customers on factors impacting integrations with systems including but not limited to Taleo, BrassRing, Workday, iCIMS, SuccessFactors, and others.

• Configure integrations between HireVue products and customer ATS

• Develop complex files, mapping customer data and creating business logic to facilitate both a chatbot conversation and the integration of information to the HireVue systems

• Deliver technical support during implementation, including integration connection triage

• Provide feedback to manager on ways to enhance standard integrations.

• Update technical documentation for internal and external use

• Provide optimization recommendations to HireVue customers regarding how to best leverage integrations with existing partners

• Perform Unit and Integration testing, and other aspects of quality assurance including client validation

• Support Professional Services & Customer Success teams by leading integration discussions

• Perform other duties as required or needed to support the Professional Services team

To successfully execute these functions you will need:

• Experience navigating and learning online systems such as project management software, HCM technology, SalesForce, and SaaS applications. Experience working with HireVue solutions is a bonus.

• Ability to translate easily between business and technical requirements.

• Experience working with third parties in a SaaS environment to configure integrations and mutually achieve customer success.

• Familiarity with technical concepts including: Web APIs, REST, SOAP, JSON, XML, SQL, SFTP, Browser dev tools.

• Ability to collaborate and review code with other members on the team to ensure each integration meets technical standards as defined by system requirements

• Experience mapping workflows and customer processes, along with configuration in a SaaS application.

• Ability to effectively manage time, prioritize work, multi-task across many assignments and create deliverables with little or no direction

• A focus on execution with the ability to self-manage through ambiguity

• Passion for outstanding customer service

• Ability to develop & sustain peer and client relationships with a professional demeanor

Preferred Qualifications:

• Great written, oral communication, and presentation skills

• Ability to thrive in an entrepreneurial and fast paced evolving environment

• Flexibility & a willingness to do what it takes to create successful processes and support the changing needs of the team

Required Qualifications

• At least 3 years of hands-on experience implementing one or more of the following: Taleo, Kenexa, Workday, SuccessFactors, and other ATS. Experience with Workday and/or SuccessFactors preferred.

• Experience in Professional Services working on Enterprise level projects in a technical consulting capacity

• Ability to conduct detailed troubleshooting involving code, error messages, and across multiple systems

• Strong written and verbal communication skills

• Excellent organizational skills

• Technical experience configuring software, specifically integrations

• Technical aptitude for managing integration risks

• Must possess a collaborative working style and thrive in a team environment

• Focus on achieving rapid results

• Energetic self-starter with ability to work independently

• Proven ability to influence without authority

• Proven ability to manage a high volume of technical projects cross-functionally

• Flexibility & a willingness to do what it takes to create successful processes and support the changing needs of the team

Flexible Paid Time Off | Medical, Dental, Vision | 12 Weeks Maternity & Adoption | 401K match

Click Here for US Benefits

HireVue is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected under the law. HireVue is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.All your information will be kept confidential according to EEO guidelines.

Per US Federal Contractor Mandate HireVue requires that all employees are vaccinated against COVID-19 and are able to demonstrate proof of this vaccination as a condition of employment, subject to exemptions permitted by law.

Here are some of the states where HireVue is currently hiring:

AL, AZ, CA, FL, GA, IA, ID, IL, IN, LA, MI, MN, MO, MS, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, WA, WI.