Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Location: On-site at One Ford Place, Detroit

Department: Best Choice

Schedule: 20 hours per week; Mostly weekend shifts but must be available to work weekday shifts as well.

RESPONSIBILITIES:

• To perform clerical duties associated with the staffing and scheduling of all nursing personnel in accordance with standard operating procedures.

• Monitors staffing needs on a shift-by-shift basis and assists with obtaining necessary resources to support the units by contacting central staffing RNs. Performs identified daily operations to use for deployment of central staffing RNs.

• Responsible for all aspects of the scheduling system. Responsible for the upkeep and accuracy of the changes.

• Assigns professional and support staff to nursing units in accordance with established staffing models.

• Inform appropriate personnel of staffing problems and assist with making adjustments to overall schedule.

• Record call-ins or overtime worked by personnel into electronic scheduling system to ensure accurate distribution of hours.

• Obtain necessary personnel to fill in for absent employees by assigning SRP personnel and reassigning other personnel.

• Maintain all records, logs, and files concerning staffing activities and prepare special and routine reports

• Performs general duties within staffing office, relaying messages, logging call-ins, assisting customers, answering telephones, calling staff for additional shifts and canceling shifts as needed in the most cost effective manner.

• Prepare and analyze statistical reports including the development of new reports. Prepares and distributes reports in a timely and accurate manner.

• Print and maintain staffing worksheets.

• Perform other related duties as required.

• Provide new employees with information regarding hospital and department policies and procedures.

• Attend required meetings, in-services and educational programs.

• Assist with maintaining personnel data in the electronic database.

• Provides information and monitoring of budget for manger review.

EDUCATION/EXPERIENCE REQUIRED:

• High School diploma or G.E.D. equivalent is required.

• One to three years of related staffing, scheduling or healthcare business experience required. 

• Basic computer data entry skills with report development knowledge required.

• Experience in Microsoft Office (Word, Excel and Outlook) required.

• Basic knowledge of nursing positions and understanding basic nursing staff patterns is strongly preferred. 

• Previous experience with automated staffing and scheduling software preferred.

• Must be highly organized and thrive in a high pace setting while meeting multiple deadlines.

• Excellent customer service skills.