Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Clinic Service Representative - Henry Ford Health

Job Title

Clinic Service Representative

About the Department

Join one of Michigan's largest physician organizations, delivering coordinated care across primary and specialty practices throughout the region. Henry Ford Medical Group offers collaborative teamwork, access to leading clinical resources, and opportunities to build lasting relationships with patients and communities. As a Clinic Service Representative, you¿ll play a vital role in ensuring seamless patient experiences within our dynamic clinic environment.

Role Overview

As a Clinic Service Representative, you¿ll be the first point of contact for patients, ensuring a smooth and welcoming experience. You¿ll handle patient registration, insurance verification, and financial discussions, while providing exceptional service to patients, visitors, and clinic staff. Your role is essential in maintaining efficient clinic operations and fostering a positive environment for all.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Greet and check in patients, ensuring accurate registration and insurance verification.
• Handle cash collections and discuss general financial responsibilities with patients.
• Reconcile patient charts and assist with discharge processes.
• Provide excellent customer service to patients, visitors, and clinic staff.
• Work collaboratively in a fast-paced environment, managing multiple tasks efficiently.

What You Will Need

Required Qualifications

• High School Diploma or equivalent.
• Ability to perform calculations, complete forms, and utilize computer systems.
• Strong interpersonal skills for effective communication with diverse populations.
• Dependability, punctuality, and strong organizational skills.

Preferred Qualifications

• Familiarity with a clinic environment.
• Experience working with detailed information.

What We Offer

Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. We provide opportunities for learning and development, empowering you to make a meaningful impact in healthcare.

Join Our Team

Ready to make a difference? Apply now and be part of our commitment to exceptional care!