Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Employment Type: Full-Time
Schedule: Monday through Friday, 40 hours per week
Location: 1 Ford Place, Detroit, MI 48202
Work Setting: In-office position; remote and hybrid arrangements are not available.

**What You Will Do**

• **Master the referral flow:** Process referrals and schedule customer visits for all Home Health Care clinical disciplines—think of yourself as the conductor orchestrating the perfect care symphony!
• **Be the bridge builder:** Act as the go-to liaison between our amazing customers and clinicians, troubleshooting service issues and keeping everyone on the same page.
• **Become the office MVP:** Provide stellar support to team members, medical staff, and other professionals—you'll be the person everyone knows they can count on.
• **Thrive in the hustle:** Juggle shifting priorities and adapt to changing tasks with ease, keeping our workflow smooth and efficient while staying cool under pressure.

Required Qualifications

• High school diploma or G.E.D. equivalent.
• Computer proficiency, including accurate typing and working knowledge of Microsoft Office.
• Strong organization skills and ability to adapt to changing priorities.
• Strong problem-solving skills to manage office workflow effectively.
• Previous Home Health Care experience, office/administrative support experience, or completion of a college degree.

Preferred Qualifications

• Associates degree or college coursework in business.
• Experience with Outlook.