Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Patient Care Coordinator - Henry Ford Health

Job Title

Patient Care Coordinator

About the Department

Join our dedicated team at the Henry Ford Health Warren campus, centrally located in Macomb County's largest city. Our Warren campus serves as a vital healthcare hub, offering quick access to Detroit and I-696. We pride ourselves on being part of a diverse, tight-knit community, providing an easy commute for team members across the northern suburbs and beyond. Here, you¿ll collaborate with a multidisciplinary team to ensure seamless patient admissions and transfers, contributing to our mission of delivering exceptional care.

Role Overview

As a Patient Care Coordinator, you¿ll play a critical role in facilitating patient admissions and transfers based on acuity, bed availability, and required services. You¿ll collaborate with nursing staff and multidisciplinary teams to ensure patients receive the appropriate level of care, acting as a liaison between physicians and specialty consultants to achieve optimal outcomes.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Collaborate with nursing staff and multidisciplinary teams to place patients in the appropriate level of care.
• Coordinate as a liaison between physician requestors and specialty consultants.
• Initiate the care management process, including pre-registration and insurance verification.
• Review medical reports from referring hospitals or physician offices and relay information to the nursing unit.
• Maintain documentation of communications for legal, medical, statistical, and process improvement purposes.
• Coordinate education and development of internal staff and external departments on intake review and approval processes.

What We Offer

At Henry Ford Health, you¿ll find opportunities for career growth, collaboration with diverse teams, and the chance to engage in mission-driven work that makes a real difference. We prioritize continuous learning and professional development to help you thrive in your role.

Join Our Team

Ready to make a meaningful impact? Apply now to join our team at Henry Ford Health!

What You Will Need

Required Qualifications

• BLS Provider obtained within 1 Month (30 days) of hire date or job transfer date. American Heart Association or American Red Cross accepted.
• Registered Nurse credentialed from the Michigan Board of Nursing obtained prior to hire date or job transfer date.
• Diploma from an accredited school/college of nursing OR required professional licensure at time of hire.
• Excellent computer skills.
• Familiarity with surgical terminology.
• Ability to multitask.

Preferred Qualifications

• Experience in patient admissions or care coordination.
• Knowledge of managed care and insurance verification processes.