Hennessy & Roach, P.C. is a law firm defending employers in Workers’ Compensation and defendants in General Liability matters. H&R is based in Chicago with additional offices in Springfield, Illinois; St. Louis, Missouri; Overland Park, KS; Milwaukee, Wisconsin; Indianapolis, Indiana and Omaha, Nebraska. The firm handles matters throughout the States of Illinois, Indiana, Iowa, Missouri, Nebraska, Kansas and Wisconsin. Founded by Thomas G. Hennessy and James P. Roach on May 17, 1993, the firm continues to grow.

Successful law firm in downtown Chicago is seeking a receptionist for a temporary 6-month assignment.  This position requires a highly motivated, organized professional capable of functioning in a fast-paced, challenging legal environment.  This person will be not only be the front-line point of contact but will also be responsible for handling a variety of legal documents, mail, correspondence and ensuring proper routing/message taking procedures for telephone traffic.  This position is a full time, Monday-Friday: 8:00am-4:00pm.  Please forward cover letter, resume and salary requirements for confidential consideration.

Position Summary:

The Receptionist answers a multi-line switchboard quickly (within 3 rings) and directs calls to their destination without delay and to greet clients and guests visiting the firm as to ensure a positive perception of the client/guest on his or her respective call/visit.

Essential Job Functions:

·        Answer high volume of calls and maintain rapid response rate according to agreed standards, as well as direct calls quickly and accurately, conveying appropriate information to receiver and ensuring caller has positive experience.

·        Open mail and coordinate distribution.

·        Monitor and forward faxes.

·        Monitor conference group emails and setup requested conference calls.

·        Maintain standards of guest/client experience, including coordination with the clerks on conference room presentation (stocking, cleanliness, etc.) ensuring a clean and orderly reception area including desk, as well as professional interaction and attire with guests/clients.

·        Communicate and liaise with appropriate parties regarding deliveries, arrivals, calls, and requests to enhance efficiencies of operations. (i.e., coordinating deliveries of office supplies or packages in a timely manner)

·        Provide back-up support to Legal Assistants as requested for dictation and other routine tasks.

·        Provide back-up support to Executive Assistant and maintain client database and contact updates.

·        Attend training sessions/staff meetings as available to develop relevant knowledge and skills.

·        Specific tasks/projects as assigned by attorneys or Office Manager.

·        Other duties as assigned.

Education, Skills and Qualifications:

·        High school diploma or GED (or equivalent) required; Associates or Bachelor’s degree preferred.

·        2+ years of Receptionist or Administrative Assistant experience.

·        Microsoft Office Suite Word and Outlook experience required; Excel and PowerPoint experience preferred.

·        Outstanding organizational, interpersonal, and administrative skills.

·        Excellent attention to detail with the ability to multi-task.

·        Excellent telephone, verbal and writing skills.

·        Must be self-motivated.

·        Must have the ability to work as part of a team, as well as to work independently.

·        Organization, Planning, Attention to Detail, and Dependability.

·        Firm and Client Confidentiality required.

All your information will be kept confidential according to EEO guidelines.