Electrical Sales Manager
Job Description
Help Resourcing Limited are working with an award-winning, family-run builders & plumbers Merchant. They have stores in London and Hertfordshire with over 280 staff and sell 22,000 different building, electrical, plumbing and DIY products to the construction industry.
They are a family-run organisation who offer a very competitive package with great prospects within the company. They are also extremely well established with over 40 years of experience in the industry.
They are looking for an Area Electrical Sales Manager to work as part of the senior management team across the busy business managing and supporting 5 Electrical Department within their stores across London.
Role:Area Electrical Sales Manager
Directors
To support the 5 Electrical Department Managers to manage the planning, supervision and effective operation of their departments to deliver maximum sales, in line with company targets.
- Day to day management of all 5 electrical branch operations and support to the managers
- Responsible for achieving department sales targets
- Personnel management, recruitment, motivation, training and development, including appraisals and supporting key staff members achieving their KPI results.
- Responsible for planning the future and current needs of the departments in relation to products, stock levels and transport requirements and to liaise with appropriate internal departments to ensure these needs are met
- Identifying and implementing ways to meet and exceed customer expectations and requirements
- Promptly and effectively handling complaints, to ensure complete customer satisfaction
- Responsible for working with customers to continually monitor and improve levels of service
- Meet performance targets (KPIs set by the company – sales, H&S, staff costs, profit, gross margins and stock).
- To regularly monitor staff performance within the branches
- Motivate and support staff to deliver a great customer experience that ensure the branches achieves yearly sales and profit targets
- To plan for future and current staffing requirements
- Ensure the branches adheres to the opening and closing times and is sufficiently staffed.
- Manage all customer’s complaints and comments to the Company’s standards
- Regularly assess the training needs of all staff to ensure they deliver excellent service to all existing and potential customers
- To ensure that all staff and the branch adhere to company policies and systems including Health & Safety and environmental issues
- Carry out other duties which fall within reasonable expectations of the role.
Existing customers
New and potential customers
Suppliers
Directors
Branch Managers
Departmental Managers
Sales Team
Stock Control Manager
Finance
Buying / Commercial Team
Credit Control
Health & Safety
- Highly organised
- Results driven
- Listens and communicates effectively
- Sets appropriate goals for self and others and encourages others to achieve those
- Leadership skills
- Team motivator
- Excellent IT skills including use of all Microsoft packages
- Ability to accurately report and deliver/present results using Bistrack
- Exceptional customer services skills with a proven track record of achieving results
- Product and market knowledge
If you feel you have the right skills for this position please apply today.
Please note that due to the high volume of applications, we will only be able to respond to successfully shortlisted applicants. If you have not heard from us within 7 working days of sending your application, please presume that you have not been successful on this particular occasion.