Heart of Texas Goodwill Industries, Inc. has an annual budget of $13 million and employs over 400 team members. Heart of Texas Goodwill Industries, Inc. headquartered in Waco, Texas operates in a territory consisting of 20 counties in central Texas.

SUMMARY:  Executive staff member responsible to the CEO. The primary duty is the management of all activities pertaining to the company’s retail, post retail salvage, e-commerce, new goods division, and transportation operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following, other duties may be assigned:

1.     Promotes the general goals and objectives of the Heart of Texas Goodwill Industries.

2.     Directs company production that minimizes waste and double handling, has an orderly work flow and practices effective sorting and pricing procedures while operating within an established budget.

3.     Directs a transportation department that can operate within an established budget and make collections sufficient enough to support the production projections.

4.     Directs a Sales Department that can operate within an established budget.

5.     Coordinates with Human Resources and Mission Services to approve work assignments for all employees and trainees and assure that the appropriate plans are followed and reports filed.

6.     Directs and supervises the hiring, training, evaluation, and any other personnel action of all operational staff members. 

7.     Sets production and performance goals for each department.

8.     Implements maintenance schedules on all equipment and vehicles.

9.     Assures that proper payroll records are kept and forwarded to the Accounting department.

10.  Establishes and monitors inventory controls.

11.  Serves in a public relations capacity when needed.

12.  Makes recommendations regarding retail department locations, overhead, and layout including stores, warehouses, collection centers, distribution centers, and other facilities as appropriate.  Exhibits a significant knowledge of principles and processes involved in business and organizational planning and budgeting. 

13.  Plans and opens new stores within an established budget including retail merchandising and store layout.

14.  Effectively use point of sale systems to ensure proper tacking of purchases, control of cash/credit process, and accountability with the retail sector. 

15.  Exhibits outstanding leadership skills with an ability to outline a vision that motivates staff at all levels. 

16.  Any other duties assigned by the CEO.

SUPERVISORY RESPONSIBILITIES: 

Manages 10 to 15 subordinate supervisors who supervise a total of 300 to 400 employees in assigned departments. Is responsible for the overall direction, coordination, and evaluation of these units.

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems, or, by delegation, supervision of those activities.

Bachelor's Degree in business or management and ten (10) years management experience in a business with more than 100 employees (preferably in the retail sector); or equivalent combination of education and experience. Non-profit experience, specifically in donated goods, preferred. Goodwill experience highly desirable.

Only applicants who meet the requirements listed above will be considered for an interview. Preference is given to those with experience in the non-profit donated goods sector and/or Goodwill. 

Pay range: $85-$90K, depending on experience and education;