Patient Account Representative

  • Full-time

Company Description

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Job Description

-Responsible for all aspects of follow up and collections (phone calls, accessing payer websites)

-Identify issues and provide suggestions for resolution

-Document pertinent collection activity performed

-Verify claims adjudication

-Contact patients via phone or letter to obtain additional info

-Perform appropriate billing functions, including manual re-bills as well as electronic submissions to payers

-Edit claims to meet and satisfy billing compliance guidelines for electronic submission

-Manage and maintain desk inventory, complete reports, and resolve high priority and aged inventory

Qualifications

- HS/Diploma GED equivalent

-3 years of Medical Insurance collections (from any healthcare) 

- Must have strong follow up experience

- Excellent Verbal & Written communication skills

- Knowledge of UB-04 and Explanation of Benefits (EOB)Interpretation

- Knowledge of CPT & ICD-9 Codes

- Knowledge of insurance collections, medical billing and insurance terminology

Additional Information

Hours for this Position:

Monday-Friday, 7am-3:30pm (Hours can vary once trained and can work independently)

Duration: temp to PERM

Advantages of this Opportunity: 

•Competitive salary up to $15HR depending on experience and interview!

•Excellent Medical benefits Offered, Medical, Dental, AND Vision

•Growth potential 

•Fun and positive work environment