HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!

Day to Day Duties/Summary of job:

• They will be speaking with patients and making sure they are taking their medications correctly (example: either it is with food, a certain time of day, etc.)
• Calling patients monthly to ensure they are taking their medications correctly and resolving any issues they may have. They are essentially ensuring that the patients are adhering to their medications.
• Responding to patient inquiries with information regarding benefit plans including but not limited to: co-payments, deductibles, quantity and day supply limitations, etc.**
• Will also respond to calls from clinics, insurance companies, pharmacies, and physicians

Minimum Education/ Licensures/Qualifications

•  Registered in the State of FL, no disciplines (must bring a hard copy of their license to first day of work)
• Ability to work with high volume production teams with an emphasis on quality!
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Call center experience
• Soft skills
• Optimistic, customer focused attitude!
• Good communication skills (think- my English speaking grandmother should be able to easily understand them on the phone)
• Personality and culture fit is very important!

If you are interested in applying to this position, please contact Michael Grifon at 407-965-2323 and click the Green I’m Interested Button to email your resume.