Walgreens is many things to many people. We believe in providing excellent patient and customer service to those we serve. We’re a trusted wellness provider that supplies customers, patients and payors with everything from prescriptions and vaccinations to specialty pharmaceuticals and wellness services. And to our team members, Walgreens represents a unique opportunity to excel in their careers in a diverse and inclusive environment.

• Resolve Exceptions/Issues in a timely manner. 
• Release exceptions from PROMISE system. 
• Work with client systems to access on-line eligibility. 
• Identifies and communicates issues to the Group Supervisor and/or Call Center Pharmacists. 
• Telephone communication with Plans, Processors, Patients, etc. 

• Trainee or Certified Pharmacy Technician or must become a Certified Pharmacy Technician within 1 year of becoming a licensed trainee.  
• Flexibility to work various hours, including evenings, weekends and overtime as needed. - this facility is open between 6am and 12am
• Comfortable working with a Workforce Management System - tracks clocking in/ clocking out and all calls/ activity)

We need 65 people