As we mark over 50 years of success, our commitment to our people remains at the heart of everything we do. We prioritise a healthy work-life balance, create opportunities for career growth, and foster a workplace where every employee feels valued. Together, we play a pivotal role in shaping the future of healthcare in Australia.

About HCA:

 Healthcare Australia (HCA) is Australia's largest specialist healthcare workforce provider. We are a large and diverse healthcare business with a strong presence in the staffing of nursing, community, medical, corporate, allied and Crisis Response Management sectors in all States of Australia.

Manager – Home Care (HCP)- South Australia

Lead with Purpose. Deliver with Care!

Are you a passionate and experienced leader ready to make a real impact in the lives of older Australians? Join Health Care Australia (HCA) as a Home Care Manager, where your leadership will drive the delivery of high-quality, customer-focused care across our South Australian operations.

This is a pivotal role within our growing Home Care business, offering the opportunity to shape service excellence, lead a multidisciplinary team, and help scale our services in line with client needs and regulatory standards.

About the Role

As Home Care Manager, you will take ownership of operational performance across designated regions. You’ll be responsible for the leadership of key functional teams—including Care Management, Rostering, Service Delivery, and Clinical Services—ensuring that care is delivered efficiently, safely, and with compassion.

You’ll collaborate closely with internal and external stakeholders to improve service delivery, drive business growth, and enhance client and employee satisfaction. This is an exciting leadership role where strategy meets hands-on delivery.

Key Responsibilities

• Inspire and lead multidisciplinary teams to deliver exceptional, person-centred care.
• Manage daily operations and performance across Care Management, Clinical, Rostering, and Service Delivery teams.
• Ensure full compliance with the Aged Care Quality Standards and HCA’s internal policies.
• Monitor and drive key performance indicators (KPIs) including client utilisation, retention, and satisfaction.
• Lead workforce planning and development to ensure a capable, high-performing team.
• Collaborate with the Growth team to expand our presence in South Australia and support seamless client onboarding.
• Champion HCA’s values and behaviours while fostering a culture of continuous improvement and engagement.
• Manage financial performance and support the achievement of regional budget goals.
• Work closely with Marketing to support local campaigns, community engagement and resource management

Skills & Experience

• Tertiary qualifications in a relevant discipline (preferred).
• Minimum 3 years’ experience in a leadership role within Home Care or Aged Care, ideally across multiple sites.
• Strong understanding of the Aged Care Quality Standards and home care operational models.
• Proven ability to lead high-performing teams and drive service delivery outcomes.
• Excellent communication and stakeholder engagement skills.
• Strong financial acumen, with experience managing budgets and business metrics.
• Proficient in Microsoft Office and experienced in using customer management systems (CRMs).
• Highly customer-focused with a commitment to service excellence and continuous improvement.

Mandatory Requirements

• National Police Check.
• Completion of HCA mandatory training.

Why Join Us?

At Health Care Australia, we’re more than a service provider—we’re a community of care professionals committed to delivering meaningful support to older Australians. You’ll join a dynamic and supportive leadership team, have the autonomy to make an impact, and be part of a growing organisation that values innovation, integrity, and compassion.

Our culture and benefits:     

We work together as a team, we never forget that we’re people-focused, and we respect relationships with each other.  
HCA provides a flexible and inclusive workplace culture where you have access to excellent benefits, including access to extra leave with a day off for your birthday plus a rewards and benefits platform.  
We are focused on the continual growth and development of our team. This is supported by an exceptional education assistance program that’s accessible by all staff. 
   
At HCA we are committed to embracing diversity and committed to providing a safe working environment.
  
Some roles that involve visiting clients or facilities may require you to be fully vaccinated (Boosted) with the TGA-approved COVID-19 vaccine.  The requirement for vaccination is based on the role and site where services are being provided.    If you have any questions or concerns, please contact the hiring manager.           

Apply now to shape the future of Home Care in South Australia with HCA!

To learn more about HCA:
www.healthcareaustralia.com.au