FT Customer Service Quality Assurance Associate

  • Smith St, Farmingdale, NY 11735, USA
  • Full-time

Company Description

True Earth Health/Health Solutions Marketing is a Direct Marketing company dedicated to aligning itself with products that help people live well. Our goal is to team with the most renowned experts and leading edge innovators in their fields to market and create products based on factual scientific research and successful clinical studies. We refuse to make anything unless it’s the best it can be because we believe that the quality of each and every product we make should improve the quality of each and every life it touches. 

Job Description

We are a Direct Response Marketing Company looking for a detailed oriented candidate to provide exceptional Quality Assurance Testing.

Job duties include but are not limited to:

Quality Assurance:

• Listen/monitor calls and recordings to ensure the company's procedures and policies are in compliance
• Record/analyze data
• Assist with Customer Relationship Monitoring, policy development, training and maintenance of current changes and modifications

• Communicate with Quality Control and Management



Qualifications

• Clear and concise verbal, written, and interpersonal skills
• Ability to work independently and as a team 
• Analytic and problem solving skills coupled with initiative and accountability
• Must have the skills to interact with various levels of Management. 

  • ABOVE AVERAGE EXCEL SKILLS REQUIRED 

Additional Information

• Business casual attire
• Friendly atmosphere and supportive learning environment.
• Full-time positions offer eligibility for medical benefits, 401K, paid holidays, vacation, sick and personal days.

Monday-Friday 8:45-5:45

True Earth Heath/ Health Solutions Marketing is an Equal Opportunity Employer