Founded in 1996, Hawk Ridge Systems began in the San Francisco Bay area and has become the #1 SolidWorks reseller and support provider in the world. We provide best-in-class technical support to clients and partners from our offices in Silicon Valley, Oregon and the Greater Toronto Area. 

Due to multiple internal promotions we are currently considering remote candidates for the role of Technical Support Engineer. The role of Technical Support Engineer requires regular and consistent interaction with customers, generally in a post-sales capacity.

• Full time, home-based position requires high-speed internet access and privacy.

• Must have a University Degree in either Mechanical or Electrical Engineering. Proficiency and training in either electrical engineering or CAM are a HUGE PLUS!

• Training will be done in California. After that, infrequent (5%) travel will be required.

• Strong proficiency in SolidWorks, or another 3D/CAD application

• Must be customer-focused and service-oriented

• Real-world insight & knowledge of the role of 3D/CAD applications in industry

• Demonstrated ability to train, coach and mentor others in learning software applications

• Strong interpersonal, communications, problem solving and analytical ability

• Demonstrated ability to learn new skills, adapt to changing environments 

• Proven track record of increased responsibility in previous employment

• Must demonstrate participation in engineering projects or initiatives at a University level

Salary and Benefits

Hawk Ridge Systems offers a competitive salary based on experience, a generous benefits package that includes medical, vision, dental, disability, and life insurance, as well as paid holidays, vacation and sick time.

Please no recruiters or calls about this career opportunity.

HRS is an equal opportunity employer.