Hattori Hanzo Shears, Inc., aka Hanzo, is one of the world's leading manufacturers of Japanese-style cosmetology and barbering scissors.  Used by many of the nation's top hair stylists and barbers, Hanzos are considered to be some of the highest quality tools in the industry.  Hanzo is also one the nation's largest scissor sharpening companies with sales representatives in almost every region of the nation.

Hanzo provides a very casual, friendly and family focused work place that promotes individuality.

Job Description

• Starting Pay $17/hr. Medical, dental, vision, life, PTO and 401k benefits

• Full Time (Monday - Friday) - in our office in El Dorado Hills, CA

• Respond to customer inquiries regarding return of property following rep departures

• Work directly with departing reps to facilitate return of property

• Shipping - customer property & New Hire Sale Reps kits

• Document and update customer records based on interactions

• Develop and maintain a knowledge base of the evolving products and services, protocols and policies implemented within the department

Qualifications

• Honesty
• Excellent phone skills
• Tech savvy
• Sense of humor
• Self-confidence
• Drive and ambition
• Organizational skills
• Punctuality! Be a little early.
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Additional Information

We are a really, really fun group of people to work with. And yes, we know every company says this but we actually mean it. Not joking at all. You'll see.

Shipping and Receiving, Multi-tasking, Phone Skills, High Volume, Tech Savvy, Build Rapport, Punctuality, Facilitation, Communication Skills & Customer Service

All your information will be kept confidential according to EEO guidelines.