Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.

He aha te tūranga - About the role:  

We are looking for a few new volunteers who live in Waihi & Waihi Beach to join our team of volunteers to operate our First Response Unit (FRU).

The First Response Unit will operate in time-critical emergency incidents (i.e. a cardiac arrest) when a full-time ambulance is not immediately available. The FRU volunteers will be supplied with pagers and access to our Alert Messaging system (AMS) app.  They and can choose whether or not they can respond, there is no roster or obligation. Volunteer crews will meet at the Station, take the FRU to the scene to and provide the critical patient care until further assistance arrives. 

Support you can expect after joining our team

We will give you all the support and education needed to make you safe and effective in the field. This includes:

• A two day Operations Induction course.
• A two day Operations Risk Management course - designed to help you stay safe in the field
• A two day Ambulance Driving course
• A four day First Responder course which is designed to enable you to assess patients and manage immediately life threatening emergencies in the community. 

At the completion of the courses you will be issued with a Level 3 New Zealand Certificate in Emergency Care (First Responder) and will hold the clinical practice level of First Responder.

Heroes Aren’t Born — They Step Forward
You don’t need to be a superhero to save lives. You just need the courage to show up.
Ordinary people become extraordinary when they answer the call — and that call could be for you.

We’re offering a rare opportunity to join our elite volunteer ambulance team. Spots are limited — we’re looking for those ready to rise to the challenge and make a real impact.

You’ll be trained, supported, and part of a tight-knit crew that shows up when it matters most. Whether you’re looking for purpose, growth, or a path into something new — it starts here.

Come for an observer shift. See what it’s really like. You might discover the hero that’s been in you all along.

The uniform isn’t what makes a hero. The decision to act does.  Are you ready?

Ko wai koe - About you:

Before you apply; you will need the following:

• A full and clean NZ driver's licence for at least 12 months or have completed an approved NZTA advanced driving course (if full licence held for less than 12 months) 
• To be 18 years of age or over 
• A New Zealand citizenship or permanent resident status 
• A Clean Police record 
• To be able pass the assessment requirements (physical / literacy / numeracy test & interview) 
• Have excellent communication skills (written and oral) 
• Have great time management 
• Have flexibility for responding
• Be living within a short drive to the station

Course dates (must be able to attend): Induction 9-10 May, AORM 23-24 May, Driving 6-7 June, First Responder 4-5 July and 20-21 July 2026.

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on Monday 30 March 2026.

For more information, please contact Jade McInerney - Recruitment Advisor on 095260528 ext: 9970 or [email protected] for a confidential conversation.

Please note: all appointments are subject to satisfactory completion of pre-employment checks including, but not limited to, physical assessment and health check. For clinical operations roles where you are required to drive, you will be required to meet St John medical standards.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.