Ko wai mātou - About us: 

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.  

He aha te tūranga - About the role: 

The Gifts in Wills team is pleased to offer an opportunity for a skilled and confident fundraiser with a strong ability to collaborate, manage multiple tasks, and build meaningful relationships. We are seeking an individual who is adept at engaging with people and demonstrates a deep empathy toward donors, ensuring their needs and wishes are respected and understood. In this role, you will work closely with dedicated Hato Hone St John supporters to advance and expand our national Gifts in Wills programme in the South Island. This position reports to the National Gifts in Wills Lead and is based in Christchurch. 

• Responsible for the conversion of bequest prospects
• Validates bequest pledges by thanking them and enhancing their donor journey
• Nurtures and inspires donors through relationship management and other donor stewardship activities
• Supports the implementation of the strategy, communications plan, supporter event, and contributes constructively to general fundraising planning and donor stewardship, always maintaining a donor-first mindset
• Completes all reporting, pipeline list, and database management requirements in a timely and accurate manner, ensuring all donor and prospect records are always up to date
• Promotes the Gifts in Wills programme when required, in communities through relevant speaking engagements at retirement villages, service clubs, and community organisations
• Contributes to the development of the programme information materials

Ko wai koe - About you:

To be successful in this role, you will have:

• Demonstrated expertise in Bequests Fundraising and/or generalist Fundraising, along with prior experience in telephone-based fundraising, would be advantageous
• Strong understanding and proven experience of fundraising principles and donor stewardship
• High level of customer focus and a professional attitude, as well as the commitment/ability to maintain the absolute confidentiality of information
• An effective team collaborator who is flexible, adaptable, high level of accuracy and attention to detail, able to work autonomously, and willing to assist other staff members
• Experience in CRM Database systems and knowledge of their operation is highly desirable

We welcome applications from individuals who may not have direct fundraising experience but possess strong transferable skills. If you believe you have the qualities necessary for this role, we encourage you to contact us to discuss why you are a good team fit.  

Me pēhea te tuku tono - How to apply 

Click "apply now" before applications close on 26 June 2025

For further information please contact Elena Liang on 0800 ST JOHN for a confidential discussion.  

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we're committed to creating a workplace where everyone belongs. 

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai. 

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process. 

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.