Ko wai mātou - About us:
Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.

He aha te tūranga - About the role:   
Making over 65,000 trips per year, the St John Health Shuttle is a free community service that transports people to and from essential medical and health related appointments. The service is often used by older people, by people who are too unwell to drive a vehicle, and those who cannot access other transport options.

As a Team Leader, you will lead your volunteers to provide a safe and efficient service for clients. You will:

• Provide leadership, direction, mentoring, and support to your direct team of volunteers
• Oversee the recruitment and retention of your team, including organising activities to attract, induct, and support new and existing members
• Coordinate team resources, service and maintenance requests, as well as maintain appropriate rosters

Please note, this is a voluntary position.

Where do Health Shuttles operate?

Auckland - Auckland Airport, Botany, Counties/Manukau, Helensville, Howick, Mangere, Manukau, Manurewa, New Lynn, Otahuhu, Pakuranga, Papakura, Papatoetoe, Pukekohe, St Lukes, Takanini, Waitakere, Waiuku, West Auckland

North Island other - Cambridge, Dannevirke, Feilding, Hamilton, Hawera, Hawkes Bay, Kaikohe, Levin, Marton, Masterton, Ohakune, Opotiki, Otaki , Otorohanga, Pahiatua, Paeroa, Rotorua, Ruatoria, Russell, Taupo, Tauranga, Te Kaha, Te Puke, Thames, Tokoroa, Tuakau, Waihi, Waihi Beach, Waihau Bay, Whangamata, Whanganui

South Island - Amberley, Ashburton , Blenheim, Cromwell, Cust/Oxford, Dunedin, Gore, Greymouth, Hokitika, Invercargill, Kaiapoi, Lumsden, Motueka, Nelson, Otautau, Queenstown, Rangiora, Timaru

This role is flexible and can work around your availability, ideally you will be able to commit at least 2-3 hours per week. It is not mandatory to complete shifts on the shuttle however, it is preferable to get an 'on the ground' understanding of the role and to keep in regular contact with your volunteers.

To be successful in this role, you will have:

• Excellent communication skills, an empathetic personality, and a genuine interest in the well-being of others
• Previous team management experience
• Administration experience
• Competent computer skills
• Over 18 years of age
• Clean criminal record

Me pēhea te tuku tono - How to apply
Click “I’m interested” above.

For further information please contact Gemma Bardsley on [email protected] for a confidential discussion.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai.  E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa.  Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.