Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.

He aha te tūranga - About the role: 

Join Hato Hone St John and play a key role in driving clinical safety and excellence across our services. As a Clinical Safety Specialist, you’ll be at the heart of ensuring patient safety, working across both Ambulance Operations and Community Health to implement best practices and conduct complex investigations.

This is a permanent position, working 32 hours per week.

• Promote clinical best practices aligned with the Clinical Practice Guidelines and our education curriculum.
• Conduct patient safety reviews, adverse event assessments, and investigations into professional concerns to maintain patient safety and uphold the integrity of paramedic practice.
• Provide expert clinical advice in key forums, ensuring patient safety processes are embedded across all services.
• Work with our Clinical Safety and Risk Manager to scope and implement quality improvements aimed at enhancing patient safety across Hato Hone St John.
• Share your knowledge and experiences to help teams develop and maintain best clinical practices, ensuring excellent patient outcomes.

Ko wai koe - About you:

• You must be a Registered Health Practitioner, holding a current APC (e.g., Paramedic) and a Bachelor of Health Science (or equivalent).
• A strong understanding of clinical safety issues, with experience in a related support role within an ambulance or out-of-hospital environment.
• Excellent written and verbal communication, with the ability to explain complex issues clearly and diplomatically.
• Proven experience working in dynamic teams, with the ability to manage priorities and lead through influence and mentoring.
• A positive outlook, with a focus on managing conflict and driving continuous improvement in a fast-paced environment. 
• A commitment to supporting the principles of Te Tiriti o Waitangi and New Zealand’s diverse communities.

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on Sunday 20th October

For further information please contact Letitia O'Loughlin on 0272271900 or [email protected] for a confidential discussion.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai.  E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa.  Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.