Dimension Data uses the power of technology to help organisations achieve great things. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.4 billion, offices in 49 countries, and over 30,000 employees, we deliver wherever our clients are, at every stage of their technology journey. We’re proud to be the Official Technology Partner of Amaury Sport Organisation, organiser of the Tour de France, and the title partner of the cycling team, Team Dimension Data for Qhubeka.

It’s a chance to become part of something superior.

The people we are looking for to join our brand new Global Delivery Centre are bold, different, and exceptional. We want people who take a different approach,with a driven attitude, an instinct to go beyond the ticket or challenge in front of them. You’ll be based in Prague – one of Europe’s most exciting, expanding capitals – working within a team of highly skilled resources. We are offering training and certification opportunities to ensure that we continue to deliver outstanding services across countries and clients.

The Training Instructor operate in medium to high complex environment, taking their instructions and guidance from the Training Manager.

They usually have good knowledge on a variety of technologies and use this to deliver  range of complex vendor and technology certification courses to medium sized external clients.

Key Roles and Responsibilities 

In this position you will be required to:

1. Design and deliver the necessary instruction to enable clients to perform their jobs.

2. Attend train-the-trainer sessions and other development or certification programmes in order to maintain professional certification status.


3. Determine competency gaps in relation to technical expertise required by employees.

4. Work closely with instructional designers and client organisation to contribute to the development and/or maintenance of learning materials.

5. Co-ordinate all training related logistics and administration, including training attendance confirmation, venue booking and setup and reproduction of learner aids.

6. Facilitate training using approved lesson plans and course materials to ensure the achievement of learning objectives.

Requirements: Education, Training and Experience

• Diploma

• IT / Vendor Certifications preferred

Experience

• At least 3 – 5 years’ work experience 

• At least 3 years’ experience in related business practices 

• At least 2 years’ experience in training instruction