Harsco Corporation is a market-leading, global provider of environmental solutions for industrial, retail and medical waste streams, and innovative equipment and technology for the rail sector. We have an unrivalled breadth of experience across the globe and an impressive reputation stretching back more than a century. Based in Camp Hill, PA, with more than 13,000 employees and the company operates in more than 30 countries.

About Harsco GSC

Harsco GSC handles a wide range of services, finance and accounting shared services, global HR shared services, providing IT Service and helpdesk support and market research support to Harsco globally. We are Operating since 2008 & Serving 30+ Countries

• Responsible for successful delivery of Tier 2 operational support and consultation for areas of expertise
• Responsible for incident queue review and analysis of Tier 1 support tickets
• Adept at determining requirements by interviewing business users, reviewing documentation and facilitating working sessions
• Provide functional specification (MD50) to customize Oracle functionality to satisfy business requirements and business process design.
• Perform functional tests to ensure configuration meets the Business requirements.
• Knowledgeable about the Oracle applications functionality, tools, templates and methods and able to setup the system to meet the desired business process and requirements
• Support all Oracle Applications patching, upgrades and maintenance activities by testing and troubleshooting functional issues.
• Ability to think logically in solving problems and to present recommendations in a clear and concise form as part of the ongoing Customer Support
• Work closely with Oracle support and raise service request as and when required for business critical issues.
• Should be willing to work in Shifts

Education

• Bachelor's/Masters degree in computer science or related field, or equivalent related IT experience.

Experience

• Resource should have 8 to 10 years of Oracle EBS Functional experience.
• Should have at least 2 full life cycle implementations experience.

Knowledge and Skills

• Expertise in Finance modules GL, AR, AP, FA, CE and iEXP
• Knowledge in SQL queries.
• Strong interpersonal, written and verbal communication skills.
• Worked in EBS Production support (Incidents, Enhancements and Problem Tickets management) adhering to critical SLAs.
• Should have knowledge in Month end closure and SOX activities.
• Should have 3rd Party integration knowledge with Oracle.
• Should have knowledge of ITIL processes.

Disclaimer

The information about this job description given above has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.