Clean Earth is one of the largest specialty waste companies in the United States providing remediation, disposal, recycling, and beneficial reuse solutions for contaminated soil, dredged material, and hazardous and non-hazardous waste.  Our vast portfolio of technologies and services touches nearly every industry that generates waste including energy, infrastructure, commercial, industrial, retail, and healthcare markets.

It is our unique capability of providing a one-source, full-service solution to handle multiple waste streams from a single customer that separates us from the competition.  Our processes are detailed, our due diligence is tireless, and our results provide unmatched recycling solutions for our customers with the utmost in customer service. 

Under immediate direction, provides timely response of customer inquiries up to and including pick-ups, schedules, product orders, etc., and all other aspects of a customer’s needs.  Dispatches vehicles on a pre-set route for each CSR on a daily basis in the interest of efficient customer service.

Primary Responsibilities (Essential Functions):

• Assist Customer Service with customer requests, route changes, rescheduling for pickups/missed stops.
• Provides highest level of customer service to all customers in line with Customer 1st objectives. 
• Monitor and escalate CIC’s to supervisor & Assist walk-in customers
• Responsible for All Logistics/Transportation for SPAK
• Understand and review daily the Descartes routing system.
• Conduct daily debriefs for all drivers. 
• Assist with routine handheld/printer availability and operation.
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• Build and print routes for drivers on a daily basis, including but not limited to shipping documents, route sheets, barcode labels.
• Dispatch drivers for extra or missed pick-ups.
• Create load sheets
• Reviews driver’s paperwork (VCR and log book) and files paperwork. 
• Review and updates routes, new customers based on daily communication, reroutes existing customers as required. 
• Debrief drivers in accordance with written SOP's. 
• Complete consolidated manifests for trailer shipments.
• Ensures that routes are balanced on a daily basis. 
• Forwards VCR (Vehicle Condition Report) reports to Transportation Supervisor/Manager for maintenance request. 
• Assists drivers with problems/issues as issues arise (during the day or at the end of the route).
• Prepares reviews and stamps all manifests. 
• Assists Trans Supervisor/Manager as needed/directed.
• Download PDTs from previous night
• Handle 3rd Party Hauler paperwork
• Track and input DOT hours/ JJ Keller. 
• Monitors Company policies and procedures, communicate to staff, as necessary.
• Maintains a safe and compliant workplace at all times
• Communicate performance standards and objectives.
• Monitors operations and work of all CSRs. 
• Keeps staff informed of current problems, changes, and new developments in the department and company by conducting professional, organized, and participative meetings. 
• Perform any other administrative duties assigned by management.

Basic Required Qualifications: 

• High school diploma or GED
• One or more years of experience as an Administrative Assistant

Preferred Qualifications:

• Two or more years of transportation/logistic experience
• Demonstrates the ability to work safely and carefully to prevent injury to self or others.
• Demonstrates knowledge of computer software applications to include spreadsheets and word processing.

Clean Earth offers competitive benefits including health, dental, vision, life, and disability insurance plans starting on the first day of employment; paid time off, wellness benefits, employee discount program, tuition assistance, and a 401k with company matching. 

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

If you have a difficulty applying for any job posted on Harsco Clean Earth’s website because a disability prevents you from using the online system, Clean Earth offers the following alternate application procedure: Call toll free (833) 209-2659 and leave your name, phone number, city and state of residence. Clean Earth will arrange for an alternate method of applying and will consider your application together with all other applications received for the job. This line is dedicated to disability applications only. No other inquiries will receive a response.