Happiness House is a private nonprofit health, educational, residential and human service organization that has been serving communities in the Finger Lakes Region since 1969.  Today with sites in Canandaigua, Geneva, Gorham, Waterloo, Rochester and Phelps/Clifton Springs, Happiness House offers an array of educational, therapeutic, recreational, residential and family support programs and services for children and adults with and without disabilities. On average, Happiness House serves more than 1,150 families each year.

Our staff consists of dedicated and knowledgeable professionals and clinicians with expertise in the areas of Special Education, Early Childhood Education, Physical, Occupational, Speech and Music Therapies, Psychology, Service Coordination, Nursing and Developmental Disabilities. 

Committed to serving individuals with autism, traumatic brain injury, neurological impairments, as well as a wide variety of developmental disabilities such as cerebral palsy and Down syndrome, our staff partners with individuals and their families to support them in meeting their goals.

Responsibilities include, but are not limited to:

1. Identifies the needs of disabled individuals and their families.
2. Provides information, referral and advocacy services to individuals of all ages with disabilities and their families.
3. Works with families/individuals to develop appropriate plans for the delivery of services.
4. Coordinates implementation of the services by assuring appropriate communication and cooperation is maintained by all supports and providers of services outlined in the plan.
5. Establishes and maintains a cooperative working relationship with area human service agencies, local school districts and individuals, as pertinent.
6. Arranges for clinical assessments to determine the person’s functional status, service needs and recommendations for interventions.
7. Assumes a lead role and coordinates all activities for people on caseload.
8. Assists the individual and/or family to gain a variety of skills including self-advocacy, problem solving and skills to increase their independence.
9. Assures needed assessments and documentations are performed, as required by DOH/TBI regulations.
10. Participates in staffing, case conferences and other client-related meetings upon request.
11. Participates in workshops, conferences and in-service training to enhance job skills and personal growth and development.
12. Coordinates and develops components of the individualized service plan.
13. Coordinates services specified in the individualized service plan.
14. Reviews ISP’s, RSP’s and documents the outcomes consistent with applicable regulations.
15. Maintains familiarity with applicable regulations and executes timely compliance.
16. Maintains, at a minimum, face-to-face contact requirement with the recipient and, if appropriate, his/her family or advocate, per applicable regulation.
17. Assumes duties and responsibilities necessary to ensure the efficient operation of the waiver program.

Required Education and Experience

1. Education and Experience Requirements:

                   i. Masters Social Work, Masters Psychology, Registered Physical Therapist, Registered Nurse, Certified Special Education Teacher, Speech Language Pathologist, Registered Occupational Therapist with one year experience in providing service coordination/case management to individuals who have a disability. Or

                   ii.  Bachelor’s Degree in health and human services or a related field with three years experience in service coordination/case management.

1. Knowledge of community resources, social service agencies and means of accessing services.
2. Valid NYS driver’s license.

To complete an application for employment please go to the following link: http://happinesshousecprochester.appone.com/