We are an independent family-owned and operated home care agency.  Our goal is to provide top quality non-medical home care for adults, seniors, and elderly people all around Vermont. We’re on the lookout for a compassionate, dedicated, and dependable individual to grow with our agency.  Our approach is the personal connection you are looking for!

As a Home Care Specialist, the Employee is required to perform the following duties and undertake the following responsibilities in a professional manner.

(a) -  Oversee the process for caregiver and client assignments to ensure staffing resources are highly utilized and well-matched to clients that fit their skills and strengths.

(b) - Serve as the primary or secondary point of contact for all client and caregiver communications ensuring all schedule and client information is handled in a detailed, accurate, and timely fashion.

(c) - Document all details of scheduling, employee and client activity in the database software

(d) - Maintain client profiles with updated care plan information and update the care plan as needed

(e) - Maintain adherence to quality and policy standards through timely feedback on minor issues.

(f) - Maintain the scheduling/client database software with attention to detail and accountability

(g) - Work collaboratively with HAHCS team members to effectively support staffing and client success. 

(h) - Other duties may arise from time to time and may be assigned to the employee.

(i) - Training will be provided and paid

This is a full-time weekday position

This position is ideal for someone who can handle a fast-paced environment, is energetic, enjoys communicating via phone, and wants an opportunity to grow with a fun and fast-growing company. In addition, we are looking for the following...

• 3 years minimum scheduling experience required
• Experience with SmartCare Software is a big plus
• great verbal and written communication skills
• comfort in learning new software and utilizing technology in an effective manner
• sense of urgency 
• effective and efficient time management

Here are some perks in working with our growing agency!

• Employees working 25+ hours have access to TeleDoc and EAP Program
• Referral bonus
• The opportunity to grow with a growing business!!

All your information will be kept confidential according to EEO guidelines.