Connections Officer

  • Full-time
  • Group: IAWAI

Company Description

Hamilton City and Waikato District Councils have formed a publicly owned, Council-controlled Organisation (CCO) to deliver water services across Hamilton city and Waikato district. The company is called IAWAI - Flowing Waters and will take over the provision of water services from 1 July 2026. This transition will occur in stages such as the current Watercare contract for Waikato District Council transferring to the CCO on 1 July 2026.  

Job Description

He angituutanga: The opportunity 

Help shape the future of 3 Waters connections in our growing city.

As a Connections Inspector, you'll play a key role in ensuring the safe, compliant, and high-quality delivery of water, wastewater, and stormwater connections across land development projects. Working closely with developers, contractors, consultants, and internal teams, you'll provide practical technical guidance, support efficient project delivery, and help ensure connection works meet approved standards and regulatory requirements.

You'll be out in the field undertaking inspections, audits, and monitoring activities, identifying issues early and working collaboratively to achieve positive outcomes. Your ability to build strong relationships, provide clear advice, and respond proactively will help ensure defects, non-compliance, and infrastructure risks are managed effectively and resolved promptly.

This is an opportunity to make a genuine impact on the quality and reliability of our network. From installation through to completion and vesting, you'll support the end-to-end assurance process, maintain accurate records and reporting, and contribute to safe, consistent, and best-practice outcomes across all connection activities. If you enjoy a varied role that combines technical expertise, collaboration, and problem-solving, we'd love to hear from you.

Qualifications

Oo puumanawa me oo wheako | Your skills and experience 

  • Solutions focused with a strong commitment to providing high quality customer service. 
  • Diploma in Engineering or equivalent experience. 
  • Minimum of 5 years industry experience in 3-Waters infrastructure including development experience
  • Able to trouble shoot effectively and work well with people to solve problems. 
  • Competent in using a range of software packages including Microsoft Office products and basic computer systems. 
  • Works as an effective and supportive team member, attend meetings and participate in training and workshops 
  • Able to operate independently and prioritise workload to meet deadlines with good organisational skills to plan and coordinate tasks. 
  • Highly developed interpersonal and communication skills (oral and written) with the ability to work effectively with a diverse range of internal and external stakeholders.
  • Self-awareness that mindset is the foundation of performance. 
  • Current and clean ‘Full’ drivers licence. 
  • Experience working in local government/contracting (preferred, but not essential). 
  • Working knowledge of modern municipal engineering practices (preferred, but not essential). 
  • Knowledge and application of technical standards for design and construction of 3 Waters infrastructure
  • Working knowledge of and the application of the Regional Infrastructure Technical Specifications (RITS) and subdivision standard NZ/AS 4404
  • Qualified as a temporary traffic management Inspector or equivalent qualification

Additional Information

He aha te wariu o te utu kaimahi? | What’s the salary? 

$75k - $85k dependent on skills and experience.

Me Tono Inaaianei!: Apply Now! 

If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. Alternatively, you can use the 'Write a message to the Hiring Team' text box.

Applications close on the: 23rd August 2026

Note: We will be shortlisting as we receive applications.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. This role is Safety Sensitive so a pre-employment medical including drug and alcohol test will be required. View more information about these checks and our commitment to the Privacy act here by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings. 

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role. View more information about these checks, our commitment to the Privacy act and details for international applicants by clicking hereIt is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met

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