This position sits within the Infrastructure and Assets Group who from planning to maintenance, are dedicated to delivering resilient infrastructure and services that enrich lives today and ensure a thriving future for our community.

He angituutanga: The opportunity 

As our Head of Facilities & Support, you’ll take strategic and operational ownership of Council’s vertical assets ensuring they are well-managed, sustainable, compliant, and aligned to long-term community outcomes. 

As a leader within the Infrastructure and Assets Group, you will lead a small but high-performing team and oversee a significant operational budget, driving value, performance and long-term planning across the portfolio. 

In this leadership role, you will:

• Lead and grow a high-performing, engaged team culture
• Oversee the performance and long-term planning of Council’s vertical facilities and buildings portfolio
• Deliver asset lifecycle management across planning, maintenance, renewal and optimisation
• Manage budgets, forecasting and identify cost efficiencies across vertical facilities operations
• Drive strong contract management, procurement and supplier partnerships
• Ensure vertical facilities are safe, compliant and well-maintained for staff and community use
• Provide strategic advice to internal stakeholders to support informed decision-making
• Strengthen collaboration across Council and external partners to deliver key programmes
• Champion best practice in asset management, sustainability and carbon reduction
• Ensure accurate asset data, valuations and condition assessments to support planning and investment decisions.

We’re looking for a strategic, people-focused leader who can balance long-term planning with operational delivery. 

Why Join Us?

• Lead a critical, city-shaping portfolio
• Influence strategic vertical infrastructure and asset outcomes
• Work in a collaborative, values-driven environment
• Play a key role in delivering sustainable, future-focused vertical facilities for Hamilton

If you’re ready to lead at a strategic level and make a meaningful impact on Hamilton’s future, we’d love to hear from you!

Oo puumanawa me oo wheako | Your skills and experience

• Significant senior leadership experience (10+ years), ideally in facilities or asset management
• Strong experience in asset lifecycle management, planning and maintenance
• Proven ability to lead teams, drive performance and influence outcomes
• Strong financial management, forecasting and business acumen
• Experience across procurement, contract management and supplier relationships
• Knowledge of building systems, maintenance practices and safety requirements
• Ability to build trusted relationships across diverse stakeholders
• Demonstrated understanding of Te Tiriti o Waitangi principles
• Experience navigating complex environments and leading through change
• Relevant qualifications and project/programme certifications (e.g. PRINCE2, PMP) will be advantageous.

He aha te wariu o te utu kaimahi? | What’s the salary? 

Circa $155K dependent on skills and experience.

Ngaa waahi whakarato painga kei a maatou: What we offer 

• Flexible by choice; an award-winning flexible working policy.
• Opportunities for professional development.
• Two Wellbeing days per year.
• Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
• Free annual health checks and flu vaccination.
• Ability to purchase additional annual leave.
• Eye testing/glasses cost reimbursement.
• Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Me Tono Inaaianei!: Apply Now! 

• View the position description.
• Click apply
• ​Complete your application.

If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. Alternatively, you can use the 'Write a message to the Hiring Team' text box.

Applications close on the: 25/06/2026

Note: We will be shortlisting as we receive applications.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role. View more information about these checks, our commitment to the Privacy act and details for international applicants by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.