This position sits within the Digital Services division of the People, Performance and Culture group. The purpose of this group is to enable Hamilton City Council to become a leading, community-focused council by helping teams prioritise important work, ensuring they have the right systems, processes, and tools, and improving the way they work.      

He angituutanga: The opportunity 

Are you a Microsoft 365 expert ready to lead and innovate? Join our team and take ownership of a dynamic M365 environment that supports critical business functions across Council.

As the Microsoft 365 Technical Lead, you’ll be responsible for the design, configuration, and administration of our Microsoft 365 platform. You’ll ensure services like Teams, SharePoint Online, OneDrive, Power Platform, and associated security and compliance tools are optimised to meet business needs, governance standards, and security requirements.

This is a hands-on technical leadership role, combining deep operational expertise with architectural oversight. You’ll be the go-to authority for all things M365 within our dedicated team.

Key Responsibilities

• Lead the technical design and implementation of Microsoft 365 services.
• Ensure platform configuration aligns with business goals, security policies, and compliance obligations.
• Provide expert guidance and support across Teams, SharePoint, OneDrive, Power Platform, and M365 security features.
• Collaborate with stakeholders to enhance platform performance and user experience.
• Act as the technical lead within the M365 team, driving innovation and continuous improvement.

What You’ll Bring

• Proven experience in managing and architecting Microsoft 365 environments.
• Strong knowledge of M365 services and their integration with enterprise security and compliance frameworks.
• Ability to translate business requirements into scalable technical solutions.
• Excellent communication and stakeholder engagement skills.
• A proactive, solutions-focused mindset.

Why Join Us?

• Be part of a forward-thinking team driving digital transformation.
• Work in a supportive environment that values innovation and collaboration.
• Enjoy flexible working arrangements and professional development opportunities.

Oo puumanawa me oo wheako | Your skills and experience

• Minimum 10 years’ post-qualification experience in an ICT Professional Services role.
• At least 5 years’ specialist leadership experience in Microsoft 365.
• A bachelor’s degree in computer science or information management majoring in a field such as software engineering or digital technology.
• Microsoft 365 certifications at Associate and Expert levels.
• Proven experience designing, building, and deploying solutions using SharePoint Online, Microsoft Teams, and Power Platform (Power Automate, Power Apps) to address complex business problems.
• Deep knowledge of Microsoft 365 architecture, administration, and core collaboration services (SharePoint, Teams, OneDrive).
• Strong capability in developing PowerShell scripts, Graph API integrations, and automation tools.
• Apply a strong analytical mindset to proactively identify potential issues and implement preventative measures.
• Troubleshoot complex technical problems, delivering timely and effective solutions to ensure system reliability and performance.
• Excellent technical documentation, and communication skills.
• Proven ability to deliver outstanding customer service and mentor colleagues.
• Skilled in stakeholder management and cross-functional collaboration.

Desirable:

• Experience working in local government or public sector environments.
• Familiarity with Microsoft 365 security and compliance features, including Microsoft Purview.
• Experience developing custom solutions using SharePoint Framework (SPFx), JavaScript, C#, HTML/CSS.
• Knowledge of information management and protection practices.
• Experience building custom integrations with third-party tools and systems.

He aha te wariu o te utu kaimahi? | What’s the salary? 

Circa $105K dependent on skills and experience.

Ngaa waahi whakarato painga kei a maatou: What we offer 

• Flexible by choice; an award-winning flexible working policy.
• Opportunities for professional development.
• Two Wellbeing days per year.
• Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
• Free annual health checks and flu vaccination.
• Ability to purchase additional annual leave.
• Eye testing/glasses cost reimbursement.
• Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Me Tono Inaaianei!: Apply Now! 

• View the position description.
• Click apply
• ​Complete your application.

If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. Alternatively, you can use the 'Write a message to the Hiring Team' text box.

Applications close on the: 10/04/2026

Note: We will be shortlisting as we receive applications.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role. View more information about these checks, our commitment to the Privacy act and details for international applicants by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.