Looking for local candidates only.

For the end point engineering role:

• Assist in the management of 5 ticket queues; including VDI incidents, requests, tasks, asset management, desktop engineering, and problem management.
• Critical Incident response
• Daily Reporting

Primary Technologies include

• Citrix VDI XenDesktop 7.6, 6.5, 5.0
• AppV
• SCCM
• SCOM
• PVS
• Windows Server 

• Capacity planning
• Incident management L3+ EUC, Desktop, VDI, and Citrix
• Problem management EUC, Desktop, VDI, and Citrix
• Monthly vDisk image updates  and remediate over/under allocated desktops
• Daily Health Checks and System Maintenance
• Printer Deployments/vPad Ordering and Configuration
• Physical and Virtual Non-Project Desktop Deployments and Image Builds
• Personal VDI Buildouts
• Event management
• Demand management - Physical Workspace Hardware
• System monitoring
• Desktop Image Testing and Deployment
• Field Services Support
• Request fulfillment VDI, EUC, Desktops, Printers, all end users devices
• Desktop Engineering
• Asset Management
• Workstation Image Management
• M&A Support, weekly site on boarding, and workspace integrations
• Patching/SCCM
• AV/Video Conference Support and Deployments
• Responsible for the testing and integration of new technologies to ensure operational stability
• Documentation/Knowledge management and creation of SOPs for L1/L2

All your information will be kept confidential according to EEO guidelines.