Customer Service / Administrator

  • Contract

Company Description

Icepak is a subsidiary of Hall's Group. Icepak is a leader in refrigerated warehousing and storage logistics, well-established across New Zealand, with a high profile and a focus on providing top customer service.

Our committed teams represent typical New Zealand values and work hard to 'deliver the goods'.

We’re proud of the work we do and passionate about making a real difference to people's lives.

At Hall's we want all our staff to go home safely every day. To help achieve this, we have a comprehensive Health and Safety Plan in place to protect us all, including pre-employment medicals and drug testing.

Job Description

Our East Tamaki facility are currently looking for a well organised Customer Service and Administration person to support their fantastic team.  All you need is good computer skills, engaged attitude, great attendance and an interest in learning all about our customers and 3pl Chilled & Frozen distribution.

As our Customer Services / Administrator you will be responsible for all customer queries, requests and reporting, weekly & monthly billing, payroll and employee time keeping.  The attributes of the role include but are not limited to; completing all documentation required for shipping, manage customer relationships to achieve superior levels of customer service at all times throughout multiple operations, ensure compliance with health & safety, and food safety legislation and complete all customer administration tasks as required on time.

Qualifications

We're looking for someone who has:

  • A hunger to learn new skills and develop themselves
  • A great attitude and is a team player
  • Excellent communication abilities both written and verbal
  • High attention to detail
  • Extremely accurate data entry
  • Pro-active work approach
  • Ability to multi task and keep focused
  • If you like the idea of a stable role, career development opportunities, a fantastic team environment and a regular weekday role to be able to balance your life commitments then this is the role for you!

Additional Information

What Icepak can offer you:

  • A great team culture
  • Future training, upskilling and opportunities within our large distribution and transport network
  • A standard work week; Monday to Friday 8am to 4.30pm
  • Access to PERKS app - offering discounts in 40+ stores
  • Discounted Southern Cross Healthcare
  • The opportunity to work with a talented supportive team
  • A safety focused environment - all appropriate PPE provided

If you think this sounds like the place for you, we'd love to hear from you!  Icepak the home of cool jobs. Proudly part of Halls Group. www.halls.co.nz

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