About Haircare Group

Haircare Group is the trusted partner of the professional hair industry. We are proudly Australian, family-owned company with over 45 years in business, founded by a hairdresser for hairdressers. We are widely recognised as an industry leader in building brands and distributing haircare products and services across Australia and New Zealand.   

Our customers are at the heart of everything we do and we believe in building long term relationships with our partners whilst growing, building, and protecting the integrity of the brands we represent for long term success. 

Not only that, but we are also a family. We are a team of fiercely enthusiastic, passionate professionals who are driving the industry forward. We have a commitment to excellence, delivering what we do with integrity and respect for each other and the community we serve together.

For us, it’s more than hair.

About the Role

In this exciting role, you will report directly to the Education Manager – New Zealand.  You will have the opportunity for delivering professional education on specific brands within the group, with a primary focus on Lakme.  Working in partnership with the sales team, the Technician will help drive the growth of our business through education activities with existing clients across Auckland and regional areas, together with driving new business opportunities.  This role is based in Auckland, and you will have the opportunity to travel regionally one week per month.

The responsibilities of the Technician, will include, but not limited to:

• Manage and coordinate the education program in designated territory, including:
  • Performing colour demonstrations, followed by installation programs for new clients
  • Delivering in salon education workshops and seminars
  • Facilitating varied company brand programs
  • Setting up and supporting guest artists in seminars and shows
• Collaborate with Sales team to plan education needs and workshop across the client group
• Represent the business at trade association meetings to promote products
• Manage education deliverables, including facilitation of workshops, adhering to correct set up, materials, equipment, product, pack down and clean up
• Manage and maintain relationships with clients, whilst proactively pioneering new business, in collaboration with the sales team
• Manage weekly and monthly reports, providing insight to the National Education Development Manager as required

We are seeking someone who has the following skills and experience:

• Minimum 10 years’ hairdressing experience
• A genuine passion for educating and sharing knowledge
• Strong experience with face to face/on-line customer service 
• Excellent communication, consulting and interpersonal skills, proven ability in developing trusted relationships at all levels to gain support and achieve outcomes
• Well-developed organisational skills, including strong attention to detail and the ability to prioritise work and follow through on set tasks
• Self-motivated and driven; a fast learner with a calm & positive influence
• A highly motivated individual who enjoys working towards KPI’s and shared team goals 
• A team player with an outgoing, confident, and vibrant personality
• Excellent leadership and interpersonal skills with the ability to communicate effectively across all levels of an organisation with strong change management capability

Benefits and Culture:

In exchange for your expertise and contribution, we offer the opportunity to play an exciting role in this South Australian born entrepreneurial company.

The role attracts a competitive salary and access to generous discounts on products, including the annual gratis product allowance.

Join a team with a supportive, friendly, and fast-paced team culture. We are committed to providing opportunities to grow and develop personally and professionally and have a strong culture of promoting internal talent.  

This is an excellent opportunity to develop a long-term career in a fun and innovative industry on a growth path.  

Why wait - apply now!

For us, it's more than hair.

You must have full Australian work rights to be considered for this role.