HVAF of Indiana houses, supports, and advocates for all veterans and their families to help them achieve the best possible quality of life.

• Works with team members and community partner agencies to help identify, evaluate, and assist potential and current clients
• Assists clients and their families with reaching housing stability
• Engages in landlord and property owner recruitment and retention efforts
• Maintains client records and documents services in HMIS, per agency standards
• Works with Property Management and helps remediate possible client issues
• Attends community meetings to staff clients on behalf of the Permanent Housing team
• Coordinates and assists clients with housing search and placement
• Collaborates with external agents to follow guidelines of Permanent Housing grants
• Works within HUDVASH team when necessary for clients in need of housing assistance
• Provides transportation for clients to visit potential housing units and/or lease signings, as needed
• Locates and creates appropriate resources and materials for clients and makes referrals as needed
• Collaborates with Permanent Housing team to implement needed programmatic and operational adjustments
• Participates in trainings to serve the veteran population experiencing homelessness and the barriers related to housing challenges

• Bachelor’s degree in a related field; BSW or MSW preferred
• Must have a valid Indiana driver’s license and be eligible for HVAF’s auto insurance at all times during employment
• Must be able to complete a background screening with an acceptable outcome
• Ability to lift, move, and organize items up to 45 pounds especially when helping clients move-in and move-out
• Willingness to be flexible and cooperative
• Ability to work independently with strong problem-solving skills and also effectively collaborate with other teams and departments within the agency
• Demonstrated strong understanding and comprehension of programs and community resources
• Demonstrated strong interpersonal skills and ability to effectively communicate
• Demonstrated strong time management skills and ability to prioritize according to urgency and deadlines
• Knowledgeable of and able to provide referrals to other community resources
• Knowledgeable of the factors associated with homelessness, substance abuse, and mental illness
• Maintain a positive attitude and demeanor in all situations
• Demonstrate proficiency in Microsoft Outlook, Word, and Excel
• Dedication and commitment to the agency and to helping people

The above statements are intended to describe the general nature and level of work required of this position.  This is not an all-inclusive list of all responsibilities, duties and skills required.  Other duties may be assigned as necessary to complete the overall objectives of HVAF of Indiana, Inc.’s mission.