Human Services Quality Assurance Coordinator

  • Milford, MA, USA
  • Full-time

Company Description

Human Services Management Corporation (HSMC) provides shared business and consulting services to both non-profit and proprietary human services agencies. These services include accounting, payroll, third-party billing and collections, human resources, online and live Continuing Education, marketing, facility development and quality assurance programs.

Job Description

Human Services Management Corporation (HSMC) is seeking a Human Services Quality Assurance Coordinator. 

The Quality Assurance (QA) department ensures client companies, working in the field of Human Services, maintain compliance with both internal and external funding source regulations on an ongoing basis.  The Coordinator will be responsible for conducting and coordinating quality assurance audits of HSMC and its clients, preparing and presenting written and oral reports and analysis to senior staff, conducting research pertaining to consumer satisfaction, funding sources, regulatory requirements and other projects, as well as providing technical support to HSMC clients in the preparation of licensing studies for various state agencies.  


  • Medical & Dental Insurance
  • Flexible Spending Plan
  • 401k with company contribution
  • Voluntary Benefits
  • Paid Time Off (Sick, Vacation, Holidays)
  • Paid Professional Days
  • Tuition Reimbursement
  • Staff Events (Foxwoods, NYC, Six Flags)


  • Bachelors Degree required
  • A minimum of three (3) years operational experience in a human services environment
  • Must be proficient with Microsoft Excel
  • Must have reliable transportation and a valid driver’s license as position requires frequent travel

Additional Information

Please visit our website at to learn more about our organization!

Selection for employment is made regardless of race, color, religion, creed, sex, sexual orientation, gender identity/expression, pregnancy or pregnancy-related condition, marital status, national origin, ancestry, age, disability, handicap, genetic information, someone who is a member of, applies to perform, or has an obligation to perform, service in a uniformed military service of the United States, including the National Guard, on the basis of that membership, application or obligation; veteran status, or any other bases protected by law. HSMC participates in E-Verify.