Octane has over 20 years of experience in the fuel industry and is the leading end-to-end ERP solution for fuel distributors. With an international presence, Octane has operations in Australia, New Zealand, and Canada.  A major component of the Octane solution is the class-leading in-cab touchscreen computing solution that allows fuel delivery drivers to record every aspect of their daily tasks.  It provides real-time capture & recording of fuel transactions, route optimisation, inventory monitoring, customer signature capture, GPS mapping and many more relevant functions.  The application is delivered over specialist rugged hardware and communicates with the Octane ERP system via web services utilising the latest generation cellular technology.

Due to customer growth and continual investment in leading edge technology, our client Octane Systems is looking for an Intermediate-level Infrastructure Support Engineer to help grow their support team. Octane Systems offer the opportunity to work with enterprise level infrastructure across a broad range of technical areas supporting a diverse portfolio of global customers, all from an office location across the road from the picturesque South Wharf Marina in Melbourne.

To apply for this role, applicants ideally must be able to demonstrate three to five years’ experience with the majority of the following:

• Technical / helpdesk support
• IT systems administration
• Network configuration and troubleshooting
• Microsoft Remote Desktop Services environments
• Microsoft Exchange & Active Directory services
• Microsoft SQL Server
• Experience with a wide range of Microsoft desktop and server operating systems and products
• Microsoft 365 / Azure experience
• HP hardware build and configuration
• VMware virtualisation technologies
• Veeam Backup & Replication
• Fortinet FortiGate Network Security
• Extreme Networking technology solutions
• ITIL-based support processes
• Prior experience working in a MSP environment would be highly advantageous

The successful applicant will be a positive, energetic and dynamic individual capable of supporting sophisticated IT systems. Your excellent communication skills will be well complimented by your ability to always have your eye on the end goal: customer satisfaction. Your broad technical skill set will be supported by your strong track record of working in Infrastructure and technical support roles.

If you are ready to make your mark and want to find out more, simply submit your resume in confidence and click on the Apply button!