• responsible for constantly improve our quality (product and facility) and empower suppliers to continuously deliver COS product quality in line with our vision to disrupt luxury.
• Feed suppliers COS quality foundation (making standards, production ‘know how’ etc) as well as COS future quality direction.
• Empower suppliers according to self-reliance strategy (from sample development to bulk production)
• Support suppliers to develop their production capability according to COS needs.
• Product Quality ownership, end-to-end (sample to bulk to customer use)
• Perform inline and end of line quality inspections as needed (e.g. cross check, VIP orders etc)
• Co-executing market development plans, supplier strategy and product strategy with Quality Manager, Global Merchandising Senior Manager, Global Merchandising Manager.
• Monitor and manage product and supplier performance. Incl unleash strengths of suppliers, supplier capacity development and assess suppliers' performance.  Coach and develop our partners
• Proactively ensure understanding of COS current state and future direction and actively contributes to get us there.
• Being a COS Brand quality ambassador that lives and breathes COS Quality Guideline Principles (Longevity, Premium Making, Innovative Material and solutions, considered details)

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviors that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement, and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

In addition to our values for this role we are also looking for:

• Agile and drive own work and time
• Constantly bring new ideas to those around with a sense of urgency.
• Strong communication skills and builds trust.
• Majority of time at suppliers, in factories
• Relevant production type(s) knowledge
• Technical quality production experience
• Product development experience
• Fluent both in oral and written English and Vietnamese

If you feel that your experience, skills and ambitions are right for this role, please send your resume in English (no need for cover letter).

This is a full-time position based in Delhi,  reporting to the Quality Manager. The position requires high intensity to travel between factories and suppliers within India. 

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

Inclusion & Diversity

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.