As the Visual Manager, you'll play a pivotal role in curating an excellent customer journey within our store. In this role, you'll have the exciting opportunity to elevate the collection in a way that's both inspiring and commercially savvy, aimed at maximising both indirect and direct customer service while driving sales performance to new heights.

Key Responsibilities:

• Offering customers a high level of service through styling advice, product knowledge and store experience 
• Analysing selling information and taking responsibility for the visual direction of the store  
• Leading and motivating a team of Visual Merchandiser to achieve excellent visual standard of the store
• Installing window displays 
• Creating inspiring outfits and styling mannequins  
• Merchandising stock on the shop floor as per company directives
• Identifying future talents and putting together development plans to support their progression
• Setting the visual merchandising standard for the store and training the team
• Being a brand ambassador and providing the best experience for our customers

We are looking for a Visual Manager for our new store opening in central Athens.

For the role of Visual Manager, we seek individuals who embody the spirit of Teamwork, Entrepreneurship and Constant Improvement, fostering an environment of collaboration and shared achievements. Your optimistic outlook and flexibility in adapting to evolving circumstances and customer preferences are key attributes we value. You take independent initiative, addressing business & customer demands with both efficiency and effectiveness.

What You Need to Succeed:

Knowledge

• Understanding of the latest trends, fashion and silhouettes
• Experience working with visual-merchandising guidelines, including window display and mannequin styling
• Knowledge of operational routines in-store
• Experience taking informed VM actions based on commercial KPIs and sales data
• Able to communicate in Greek and English languages
• Experience leading a team or supervising others is an advantage

Motivation

• You have a strong interest in fashion, VM strategy and trends
• You should be motivated by elevating customer experience in-store through visual outputs and direct customer service
• You are open to learning new things and developing professionally and personally

Behaviour

• You listen to and show interest in all colleagues' ideas and opinions
• You support others to grow by giving constructive feedback and sharing product knowledge
• You express your opinions but are willing to accept and contribute to agreed outcomes
• You are self-aware, understanding that actions have consequences and are respectful and non-judgemental in your interactions
• You prioritise efficiently and adapt to sudden changes
• You get results through trial and error
• You come up with new ideas
• You communicate clearly and concisely
• You seek opportunities to improve everyday processes

Past achievements

• Proven track record of delivering high standards of VM that is both commercial and inspirational
• Experience managing store VM activations including window and mannequin changes, promotional setups and season-start layouts
• Success in collaborating with other managers/colleagues to achieve store goals

This is a full-time position.

Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through our career page.  

Global Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. 

Inclusion & Diversity

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.