Commercial Development & Growth is a global function within the H&M brand and our mission is to set and deliver on the global customer experience strategy to strengthen our brand and enable profitable sales. Together we develop, expand and optimize all sales channels while securing conditions for efficient operations leveraged by tech and strong collaboration across the organisation.  

Our function plays a key role in delivering on our brand plan through an elevated, inspirational, and relevant shopping experience that is centered around our product and provides competitive convenience for our customers.  

This leadership role belongs to the Retail Experience unit in the Concept Development department. The mission of the Retail Experience at Commercial Development & Growth is to grow and transform the portfolio by building exceptional store experiences, securing high productivity, financial resilience and a strong brand. This is done through holistic retail strategies, fueled by tech innovation and enabled through our global network of teams and partners. 

As the Concept Development Manager you will be a strategic leader, responsible for setting the direction and developing innovative formats and store concepts to drive sales productivity in line with our brand direction. 

Your main responsibilities include but are not limited to:   

• Set the direction for our store concept/formats including interior and components, based on the brief from Creative Development department. 
• Lead the team who design and develop commercial, functional and sustainable interior, product and architectural design solutions for our stores - in line with set investment targets and project timelines.    
• Develop an insight driven approach to format development, based upon test and commercial learnings.    
• Drive store concept and format development, implementation and evaluation.   
• Plan and drive store development projects across units.   
• Responsible for leading, motivating and developing a team of architects, interior & layout designers as well as concept developers and project managers.   
• Assuring high-quality deliveries of design and retail concepts by assuring the team has the right resources and competences to deliver goals and business needs for H&M.   

To be successful in this role, you are a values-driven leader with an extensive background in Architecture and Design, and/or experience in developing commercial store concepts or leading broad development agendas, as well as having a strong commercial understanding. You have a proven track record of successfully leading creative high-performing teams and managing change effectively.   

We are looking for people with:   

• Experience working in a management role within the area of Architecture and Design, or other relevant area of expertise. Documented experience of working with the development of conceptual ideas within architecture and interior design based on brand's DNA & identity, and other creative briefs.   
• Previous proven and documented experience from leading creative teams and competences, or extensive development projects, including developing, coaching and managing people to help them reach their full potential and best result.   
• Knowledge and experience from the industry of retail architecture and design and is able to effectively strategize based on parameters such as industry trends, competitor landscape and internal business needs and opportunities.   
• Design thinking and agile processes tools and templates.   
• Minimum B.Sc. within relevant field of studies, i.e. Architecture & Design or Interior Design, Business, Engineering or equivalent working experience. 

We also see that you have:   

• A strong ability to lead in a creative environment, i.e. inspiration and creative height and width, creative processes and tools.   
• Comprehensive project management skills and abilities to manage complex collaboration and stakeholder structures.   
• Strong commercial understanding.   
• Excellent communication and collaboration skills 

Are you ready to lead and make a meaningful impact?  Please upload your CV in English as soon as possible, but no later than 27th April 2025.  Kindly note that, due to GDPR regulations, we can only accept applications submitted through our career page.  

This is a full-time, permanent position, based at Head Office in Stockholm, Sweden. You will report to Jesper Magnusson, Global Head of Retail. 
   
We look forward to receiving your application!   

Inclusion & Diversity   

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.   

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.