A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment. 

Key responsibilities: 

• Unpack daily garment deliveries efficiently  

• Maintain excellent cleanliness in the warehouse 

• Provide great customer experience throughout the unpacking process 

• Actively process, stock and replenish garments on the sales floor and in the stock room. 

To be successful in the role of Unpacking Sales Advisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are eager, optimistic and motivated when interacting with colleagues and customers. We also believe you are flexible and able to adjust to changing circumstances and customer needs, and that you can take initiatives and independently in a quick and effective way address customers’ needs. In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers. 

Good to have: 

• Effective time management - being stress-resistant and good at prioritization. 

• Have a customer service mindset where you always prioritize the customers’ needs while serving as a brand ambassador. 

• Have a selling mindset with the ability to approach and fulfil customer needs. 

• Previous experience in warehouse/stockroom work is considered an advantage, as it helps you maintain excellent cleanliness in the stockroom and unpack efficiently 

• In this position, you will also manage with English 

This is a temporary position offering 25 hours a week, based in H&M Itis. The contract starts at the beginning of May and ends in the middle of August 2025. Please note that the work mainly takes place on weekdays, in the mornings. 

Apply by sending your CV as soon as possible, but no later than 23.3.2025.  

Due to data policies, we only accept applications through the career page.   

Benefits 
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive an employee discount usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET. In addition to our employee discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. 

Inclusion & Diversity 
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.   

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter to your application as they often contain information that easily can trigger unintentional biases.  

Company Description 
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.  Learn more about H&M here.  

* Store roles assessment:

To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H&M Group.

After completing the assessment, you’ll have the opportunity to share feedback and ask questions. If you experience any difficulties or prefer an alternative assessment method, please contact recruitment_support@hm.com. Choosing an alternative will not impact on your application.

For more information on how we process your personal data, please see our Privacy Notice.

** We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.