As a Receptionist at the COS Head Office, you will be the welcoming face for colleagues and visitors, ensuring a pleasant and supportive experience. Your responsibilities will include handling organisational and administrative tasks and serving as a key communication point within the office. 

What you will do: 

• Ensure the reception area is always staffed to greet and assist all visitors to COS Head Office, providing effective organization and teamwork. 
• Efficiently manage incoming and outgoing post, DHL, and internal deliveries, recognizing and appropriately handling urgent or time-sensitive items. 
• Oversee the maintenance of coffee stations and other designated areas, ensuring they are consistently replenished and maintained to a high standard as directed by the Office Manager. 
• Maintain and manage meeting rooms and communal spaces to the highest standard. 
• Handle office stationery orders, working closely with the budget. 
• Manage and control office supplies, processing all relevant invoices efficiently. 
• Build and maintain relationships with office suppliers, ensuring smooth operations while maintaining a cost-conscious approach. 
• Book and manage taxis and couriers for office use as needed. 
• Assist in planning and implementing office meetings, ensuring the smooth running of office-based events. 
• Collaborate with the Office Manager to ensure clear communication throughout the office and support effective teamwork. 
• Support senior members of the COS team on an ad hoc basis.  

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are the behaviours that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

In addition to our values for this role we are also looking for:

• Proven experience in a customer-facing role within a creative environment. 
• Strong team player with the ability to work independently and take initiative. 
• Previous experience in a similar administrative support position. 
• Excellent problem-solving skills. 
• Act as an ambassador for the COS brand and exemplify our values. 
• Helpful and attentive to individual needs. 
• Ability to build strong rapport with colleagues at the head office. 

This is a full time permanent contract based at our Head Office in London.

Benefits  

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

In addition to this UK based colleagues also receive  

• Up to 25 days holiday  
• Annual health checks 
• Pension scheme 
• Discounts on various activities and financial/lifestyle products via our benefits hub  
• Cycle to work scheme  
• Discounted gym membership 
• Employee assistance via retail trust   
• Private health & dental care 

Inclusion & Diversity 

At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.   

Company Description 

About COS: Since our launch in 2007 we have opened stores and sell online in over 40 countries worldwide. Our collection offers elevated essentials, iconic pieces and innovative design. The creative soul of the brand is visualised through our storytelling, seasonal runway shows and connect with contemporary culture to create an experience beyond the expected. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.  

Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.  

We are looking forward to hearing from you!