We are looking for a Store Experience Manager for our store opening in Frederiksberg Centret, Copenhagen, who are motivated and excited to join our growing brand with quality and customer experience at its core. 

Key responsibilities:

• Lead and develop the entire store team by being a role model and inspiring them to reach and exceed goals. 
• Ensure quality and exceptional standards for merchandising, sales activities, store operations, campaigns and stock levels.  
• Continuously evaluate and follow up on customer service levels and sales KPIs and implement relevant actions. 
• Together with the Visual Merchandiser manager you strategize and optimize to reach the budget and secure efficiency. 

What you need to succeed:

• You have a positive attitude and act with warmth and in a genuine way.
• You are caring and enjoy working with a diverse team.
• You take initiatives and decisions, have a proactive attitude, and drive things forward. 
• You have the ability to overview, plan, organise and prioritise yours and your team’s work.  
• You like creating structures, working with numbers and analysing of sales figures.  
• You are flexible and a problem solver, always looking for the best solution. 
• You have excellent English and good local language skills. 

This is a fulltime position offering 37 hours a week, starting in Autumn 2024.
Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through our career page.  

Global Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. At ARKET we offer a Staff Allowance twice a year, to ensure that you are always an ARKET ambassador at work.  

Inclusion & Diversity

ARKET is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are taken into consideration in our recruitment process.  

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter to your application as they often contain information that easily can trigger unintentional biases. 

Company Description

ARKET is a modern-day market with a Nordic soul, offering a mix of fashion, homeware and a café while having quality, sustainability and transparency at the core of our business. ARKET’s mission is to democratise quality through widely accessible, well-made, durable products, designed to be used and loved for a long time. Learn more about ARKET here.