As an E-Commerce Controller, you will drive the market's financial online channel development, securing sustainable growth and profitability. You are also a strategic partner for the E-Commerce Manager. In this role, you create, implement, and follow up on operational strategies to improve the business today, as well as identify future business opportunities.

What you will do:

• Responsible for creating, implementing, and following up on operational strategies for online store in your market, based on the global and region strategy
• Ensure that strategies and decisions for online channel are well-analysed and improve business, whilst identifying future business opportunities
• Maximise the profit level of the market by developing and accomplishing opportunities, driving change to develop the brand
• Drive actions with E-Commerce Team and Third-Party Business Partners to optimize profit, secure efficient operations, mechanism, budgets and planning of the online channel.
• Collaborate with Merchandisers to drive commerciality, selling, and limit reductions costs in the online store
• Collaborate with performance marketing function to secure efficient advertising budget, usage and return of investments.
• Set and communicate operational budgets, plans and P&L, for E-commerce business aligned with brand strategy
• Set targets and seek opportunities for sales increase and improve profitability for all online channels,  supporting and following up financial, operational and commercial results
• Discover potential commercial KPIs to increase (like traffic, conversion, Average Order Value)

Alignment to our company values is the most important characteristic we look for in all new joiners. Our values are behaviors that we appreciate above and beyond anything else. We are open-minded and curious, we dare to be different, we believe in constant improvement and we empower and trust you to take ownership. Our values are part of who we are, what we stand for and how we act.

What you need to succeed

• Previous working experience in a controlling, FP&A, or another analytical role
• Prefer to fast fashion/ retail/ beauty and EC industry
• Excellent communication, English and Mandarin language skills both verbal & written
• Highly analytical and proficient in the use of Microsoft Office/ Power BI and at least intermediate Excel skills 
• Good leadership and interpersonal skills
• Work with result-driven
• Ability to balance strategic planning with day-to-day execution
• Excellent problem-solving & decision-making abilities
• Able to work flexibly, multi-task and determine key priorities

This position is permanently based at our regional office in Singapore. Australian candidates have the opportunity to work remotely from Sydney in order to assist the local EC team.

Benefits

We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to this colleagues also receive

• H&M Group staff discount
• Annual and Medical Leave 
• Special additional leave entitlements (based on role and length of service
• Employee Assistant Program

Inclusion & Diversity

At COS we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process. 

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

About COS: Since our launch in 2007 we have opened stores and sell online in over 40 countries worldwide. Our collection offers elevated essentials, iconic pieces, and innovative design. The creative soul of the brand is visualized through our storytelling, seasonal runway shows and connect with contemporary culture to create an experience beyond the expected. From the beginning, our design ethos has always put lasting style, quality and sustainability first. Today 92% of the materials in our collection are more sustainably sourced.

In this role, you can take advantage of a hybrid working arrangement. You will have the flexibility to work remotely and from the office. While remote working is an integral part of our offer, approx. 3 days per week office presence will be required to foster strong collaborations and teamwork. 

Ready to apply? Click on the I’M INTERESTED link where you can upload your CV securely. Once we have received your application, we will keep you updated regularly about the status of your application so please look out for our email.

Please note this position is offered on a local contract, therefore you should have the legal right to work in Singapore or Australia before applying. Other candidates are welcome to register their interest and we will keep you in mind for future opportunities.

We are looking forward to hearing from you!