H&M HOME is a design-driven interior brand with the purpose to make it possible for many people to create a modern and inspiring home. Our vision is to be a world-class interior brand offering modern design and quality at the best price in an inspiring and sustainable way.

As a Sales Advisor Extra Responsible (SA) at H&M Home your focus is to create an inspiring shopping experience for our customers every day. By providing an excellent customer experience in our Concept Stores, we believe we will create brand awareness and drive selling also to our other sales channels, online and shop in shops. As a SA in one of our Concept Stores you are an ambassador for the brand and together with the team you strive to exceed customer expectations and drive selling on the sales floor, that’s where it all happens! 

Your responsibilities 

The job of a SA Extra Responsible comes with lots of responsibility – and lots of fun. Your to-do list includes: 

• You support the management team with the day to day operations of the store to secure the best customer experience every day.

• Customer first. You are passionate about our customers and your top priority is always to give excellent customer service.  

• Work together with your store team to maximise sales. 

• Always acting in line with H&M Group values and the H&M Home brand DNA. 

• Ensure great product care to be able to sell the products in their best condition. 

• You ensure the store adheres to the company accounting, payroll and cash handling policies and procedures to comply with legislation and prevent losses. 

Your profile 

Your personal qualities also include: 

• A passion for customer service, people and interior design. 

• A great drive and a result driven attitude. 

• Being well-organised and able to prioritise. 

• A positive attitude, and a willingness to learn and improve. 

• An entrepreneurial approach, where you think outside the box. 

• A good level of English is compulsory.